Branch Manager

BankNewport•Bristol, RI

4d•Onsite

About The Position

BankNewport is offering new and exciting career opportunities and is committed to providing employees with the resources and guidance to develop challenging and rewarding careers. The Branch Manager performs assigned responsibilities in conformance with established Bank strategies, policies, and procedures. This role is committed to providing excellent customer relations and maintaining a strong local community presence. The Branch Manager is also committed to leading, coaching, and developing a team of successful branch banking professionals.

Requirements

Bachelors Degree or its equivalent in retail management experience.
Minimum 3 to 7 years’ experience of verifiable success in Retail Sales / Banking Services Sales.
Excellent selling skills required in order to achieve Branch Sales Goals.
Strong knowledge of banking products / banking services.
Proven track record in meeting sales goals, ability to meet deadlines and branch goals.
Ability to address small groups of people in order to effectively sell bank services.
Proven sales management experience with strong ability to supervise and instruct.
Individual must be proficient with technology and Microsoft Office, specifically word and excel.
Up to 11 reports

Nice To Haves

Previous experience in business development or leads generation preferred.

Responsibilities

Manage team members in all aspects of sales, service, and operations in accordance with the Bank’s “Core Competencies” and sales program.
Perform any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.
Principle duties involve coaching to achieve sales excellence and ensuring the delivery of world-class customer service.
Participate fully in the bank’s sales initiatives and sales process.
Consistently strive to achieve and exceed sales goals.
Provide leadership and effective sales coaching to team.
Actively engage and promote all sales activities i.e. Check-Ins, Huddles, Skill Builders, Result Coaching.
Model effective sales process.
Ownership for sales lifecycle and branch business development – from Lead generation to Closure.
Determine and execute a Branch sales strategy in accordance with the Bank’s overall strategy and operational objectives.
Determine critical success factors for new customer acquisition, negotiate and close business to ensure that Branch Sales goals are achieved.
Building a winning and engaged team.
Coach, train, and develop branch staff towards role and career development.
Meet branch sales targets in the defined market and business segments/industries.
Develop and maintain a network within the community to enhance the visibility of the Bank and to build a strong referral source for new potential business; participate in community events to build the Bank’s brand and establish network.
Establish working relationships and communication routines with BankNewport business partners to meet customers’ needs.
Ensure branch operational integrity.
Compliance with all branch policies and procedures.
Provide consistent quality customer service to both internal and external customers that meet or exceeds established standards.
Engage in and promote all sales activities i.e. Check-Ins, Huddles, Skill Builders and Results Coaching.
Perform related and unrelated duties as may be required.
All managers of BankNewport are expected to support Bank wide efforts designed to understand, measure, monitor, reduce, control and report risk in the most efficient and cost-effective manner. Risk management includes but is not limited to compliance risk, credit risk, liquidity risk, market risk, operations risk and systems risk as well as attention to physical building safety and security.