Branch Manager -Jacksonville, FL

Sonepar•Jacksonville, FL

2d•Onsite

About The Position

A career at World Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. World Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Florida and Georgia and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. Within World Electric we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. We are hiring a Branch Manager to join our team!

Requirements

5+ years of experience in sales and business management
Strong knowledge of logistics processes, systems, and regulations
Equivalent combination of education and experience.
Extensive knowledge of the distribution industry with a minimum of 4 years of industry related experience.
Proven track record as a leader who solves problems and resolves conflicts to achieve a positive outcome.
Strong planning and analytical skills.
Excellent organizational and communication skills
Proven ability to lead, motivate, and manage teams
Able to work independently and in a team environment
Able to work in a fast-paced, dynamic environment
Must be proficient with Microsoft Office products and ERP systems. Experience with Eclipse ERP a plus.
Ability to travel locally and regionally
Maintain confidentiality of proprietary business information

Nice To Haves

Experience with Eclipse ERP

Responsibilities

Managing all aspects of the branch functions in sales, administration and operations while exhibiting efficiency in budgeting, inventory control, profit maximization and customer satisfaction.
Creating a positive branch culture while coaching and developing branch associates.
Developing and implementing market growth opportunities.
Developing and executing a sales plan to increase market share, grow sales and increase gross margins.
Directing the sales activities of the branch.
Developing and maintaining good customer relations to promote World Electric as the distributor of choice.
Continuously acquiring and developing product and technical knowledge to assist sales team and customers with proper selection and use of products.
Training/coaching associates on appropriate delivery of customer service and extending branch resources to promote quality distributor services to our customers.
Overseeing decision making and resolution of customer complaints and involves vendors or other internal departments as needed for prompt handling and follow up.
Making joint calls with sales team, to existing or prospective customers to assist in building relationships and gaining new leads.
Developing and maintaining professional relationships with vendors and other business partners.
Promoting and supporting company-wide product promotions by displaying or demonstrating products, promoting uses and saleable features to customers.
Maintaining a counter business with clean, organized display areas to enhance presentation and promotion of company products.
Successfully operating branch within budget forecast, meeting or exceeding profitability goals, reaching inventory turns and controlling overhead expenses.
Representing the company’s business interests at all times, in a positive and professional manner, by conducting business transactions and communications in a fair and ethical manner.
Complying with all Company policies, and supporting corporate department procedures, such as Credit, Pricing, Accounting, Operations and HR.
Assigning or delegating job duties necessary to run smooth and efficient branch operations and facility.
Responsible for productivity, quality of work and morale of staff.
Responsible for internal/external communications within the branch.
Setting the example of a positive attitude with associates and peers.
Creating an atmosphere that represents a passion for customer service.
Seeking assistance, guidance or decision-making from upper management, when necessary.
Interviewing and hiring to fill open or new positions, following company policies and procedures and complying with legal requirements.
Developing associates, by using coaching skills and creating individual development plans.
Creating and maintaining a safe working environment for employees and complying with company and legal safety rules and regulations.
Responsible for safeguarding assets of branch, Inventory, Fixed Assets, Equipment & Cash.