Branch Manager (bilingual)

Texas Car Title & Payday Loan Services, IncClute, TX
$21 - $22Onsite

About The Position

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

Requirements

  • High School Diploma or equivalent
  • Ability to work scheduled hours, including Saturdays
  • Valid Driver’s License and reliable transportation
  • Successful completion of pre-employment screening
  • Fluent in English and Spanish
  • Comfortable leading a team and being accountable for results
  • Comfortable holding coworkers to clear expectations and addressing performance directly
  • Comfortable having direct conversations with customers about payments
  • Comfortable operating in a structured, metric-driven environment
  • Comfortable managing multiple priorities in a fast-paced setting

Responsibilities

  • Lead a small team and drive daily execution to ensure results are consistently met.
  • Coach team members and hold coworkers accountable.
  • Handle customer conversations related to payments.
  • Maintain structure and organization in daily operations.
  • Take full ownership of results and drive improvement.

Benefits

  • Competitive hourly compensation + bonus potential
  • Majority company paid Health, Dental and Vision
  • 401k Program
  • Company Paid - Life and Disability Insurance
  • 2 Weeks paid Vacation
  • 6 paid Holidays
  • 2 PTO
  • 5 Sick days
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