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DEUTZ AG • Genoa Charter Township, MI

1d • Onsite

About The Position

DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications. The Branch Manager will be responsible for managing the daily operation of the DEUTZ Power Center, including all departments and staff, as well as the oversight and support of the Dealer product support network in the branch AOR. The individual will deliver the business plan on revenues and profitability for the Deutz Power Center.

Requirements

• Bachelor’s or associate degree in a relevant field of study and/or a minimum of five years of related experience.
• Strong working knowledge of diesel engines, hydraulics, power generation and related power train componentry.
• Leadership experience in product support marketing and parts and/or service department operations.
• Must meet all requirements to drive a company service vehicle.

Nice To Haves

• Experience in managing a branch location, involved in servicing, industrial, construction or material handling equipment.
• Ability to support sales managers with existing key customers and potential new customer acquisition at the customer’s location.

Responsibilities

• Manage all aspects of the product support functions, including the parts and service business, shop profitability, technician utilization, and warranty-related issues, as well as the monitoring and management of parts inventories, inventory turns, and customer fill rates.
• Develop a budget and forecasts for the Service Center that comply with DEUTZ’s budgeted financial targets and monitor and report the center’s performance.
• In conjunction with the DEUTZ Power Center engine sales and marketing group, develop and grow the assigned territory creating new business opportunities that will support the growth targets for recent engine sales, parts sales, and the service business.
• Lead, mentor, and monitor the performance of the DEUTZ Service Center staff.
• Investigate and resolve all customer-related issues in a timely matter.
• Understand and ensure that all employees follow company policies and procedures, including maintaining a safe work environment.
• Ensure that the Branch facility and assigned service vehicles are clean and organized and present a positive image of DEUTZ.
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree