Branch Manager

Down to Earth•Palm Beach Gardens, FL

2d•Onsite

About The Position

We are looking for someone who truly enjoys leading the successful operation of a branch within the landscape services field. If you get energized and motivated about supporting clients and driving production, quality, safety, and efficiency among your team, this may be the job for you! If you describe yourself as an industry leader with a desire to help drive growth initiatives, we want to hear from you! As Branch Manager, you will be responsible for the overall leadership and performance of a landscaping branch, including operational execution, financial results, employee engagement, and customer satisfaction. This role serves as the senior on-site leader, overseeing daily operations while partnering with corporate teams to drive consistent service delivery, safety, profitability, and growth. The Branch Manager plays a critical role in developing people, strengthening customer relationships, and scaling branch performance.

Requirements

Bachelor’s degree in business, landscape management, operations, or a related field preferred; equivalent experience will be considered.
5–8+ years of progressive management experience in landscaping, construction, facilities services, or a similar field-based industry.
Proven experience leading managers and large hourly workforces in a labor-intensive environment.
Strong financial acumen with experience managing budgets, labor, and operational performance metrics.
Demonstrated ability to balance service quality, employee engagement, and profitability.
Strong leadership, communication, and decision-making skills.
Proficiency with scheduling, timekeeping, operational reporting tools, and Microsoft Office.
Ability to work flexible hours, including early mornings, weekends, and seasonal peaks as required.
Valid driver’s license.

Nice To Haves

Experience managing a multi-service branch or multi-location operation.
Knowledge of job costing, production tracking, and operational performance analysis.
Experience with fleet, equipment, and asset management in a field-based operation.
Strong customer relationship and account management background.
Bilingual (English/Spanish) strongly preferred.
Demonstrated ability to build strong teams and develop future leaders.

Responsibilities

Provide overall leadership and accountability for branch operations, including production, staffing, safety, and customer satisfaction.
Manage branch financial performance, including budgeting, forecasting, labor management, cost controls, and profitability targets.
Lead, coach, and develop managers, supervisors, and frontline teams to drive accountability, engagement, and performance.
Ensure landscaping services meet or exceed company quality standards and client expectations.
Oversee staffing plans, hiring, onboarding, and workforce development in partnership with HR and operations leadership.
Build and maintain strong relationships with clients, responding promptly to service needs, issues, and opportunities.
Ensure compliance with company policies, safety standards, OSHA regulations, and environmental requirements.
Oversee equipment, fleet, inventory, and facility management to support operational efficiency.
Monitor operational metrics and KPIs to identify trends, address issues, and drive continuous improvement.
Support sales growth through client retention, upselling opportunities, and collaboration with business development teams.
Manage various service lines within the branch to include fertilization and spray operations, landscape maintenance, and development, arbor care, horticulture, and irrigation programs.
Performing other tasks as assigned