Washburn Branch Manager

Sage Credit Union•Klamath Falls, OR

16d•$52,000 - $77,000•Onsite

About The Position

Sage Credit Union is looking for a values-driven, inspirational, and engaged servant leader to join our team and become the future Branch Manager at our Washburn Branch. The Branch Manager will promote Sage Credit Union's Mission "To provide our members and communities with the opportunity to prosper." Through exemplary leadership and daily efforts to live our Sage Core Values, our Branch Managers equip and develop their team, consistently achieve a superior member experience, and provide optimal products and services to meet each member's unique financial needs. Taking exceptional care of our team and members ultimately results in ensuring our branches meet and exceed risk management, operational, sales/service, and deposit/loan growth objectives. At Sage Credit Union, members become part of something bigger. Sage CU is a not-for-profit financial cooperative, existing to bring value to our members and communities. Our team members have roots here and care deeply about the people they work with. We believe in the kind of service that only happens at a local institution where everyone matters – team members, members, community, and stakeholders alike! We listen to understand, think with creativity, act with integrity, and deliver quality products and services to help our members (personal and business) explore their possibilities and help make dreams come true.

Requirements

5-10 years of financial services or related experience preferred.
A Bachelor’s degree or comparable professional training.
Ability to train, motivate, and influence people as part of a team.
Strong ability to successfully work under a growth goal and incentive environment to meet branch objectives.
Strong analytical, decision making skills, making recommendations, solving complex problems.
Superior written and verbal communication skills are required.
Excellent computer skills.
Ability to lift and/or carry up to 25 pounds.
Stooping; kneeling; crouching; and reaching below, at, and over shoulder level required.
Sitting – 80%; standing and walking - 20%.
Hearing, visual, and verbal ability required.

Responsibilities

Drive branch financial performance, consumer/business deposit and loan growth; and member satisfaction through proactive and engaged leadership, performance management.
Manage interaction with key influencers and impactful community organizations that you and/or others within Sage develop relationships with, or that Sage should actively support, and coordinate the development of these relationships and partnerships.
Own primary responsibility for outside Sales, Business Development and Relationship Management with both consumer and business members.
Lead each team member to achieve their fullest potential through consistent growth and development conversations and training.
Initiate member business/consumer relationships, coordinating with Business Services, Lending Services and Mortgage Services to promote deposit and loan growth.
Monitor branch production results for deposit account and loan growth.
Continually review processes and work demands for maximum efficiency.
Communicate with team members and appropriate departments on requests and changes.
Ensure branch Risk Management procedures and practices are current and effectively ensuring compliance with AML, BSA, OFAC and all government regulations.
Back up branch team when necessary to ensure members' financial requests are completed in a satisfactory timeframe.
Maintain a professional and courteous demeanor with all people, including fellow employees, members, management, staff, board members, and outside vendors.
Cooperate with other department personnel to ensure a “team effort” for prompt and effective member service.
Maintain ongoing communication with supervisor, informing him/her of all pertinent problems, irregularities, new developments, changes, opportunities, and other important information within the area of responsibility.
Promote the credit union mission and maintain current knowledge of all Credit Unions products, services, policies, and procedures.
Monitor branch security procedures and ensure appropriate steps are taken to ensure the safety of their team and members.
Ensure all information and transactions regarding Credit Union members are kept confidential.
Maintain the security of the work area and ensure that it presents an organized and neat appearance.
Participate in continuing education as approved by supervisor.
Report to work on time and as scheduled.
Attend department, management, project, and enterprise meetings and actively contribute.
Community Involvement with other not-for-profit service clubs and organizations.