Branch Manager

Columbia Bank•Kirkland, WA
•Onsite

About The Position

The Branch Manager leads a team of associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community. The role is responsible for attaining growth goals by developing new relationships and expanding existing client relationships, while ensuring efficient branch operations that comply with operational guidelines. The Branch Manager leads, manages, and coaches associate performance and development and oversees appropriate staffing levels. The position is accountable for branch P&L, growth targets, portfolio management, expense management, and consistent satisfactory audit results through sound operational practices. It partners with cross-functional leaders within Retail and across the bank to provide client solutions aligned with Retail business strategy. The manager maintains knowledge of core products and Columbia’s Business/Consumer Financial Review process and builds long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community. The role also models the bank’s core values in interactions with associates, customers, and shareholders. This position works fully onsite at 278 Central Way, Kirkland, WA 98033. It requires acting as a Bank MLO and complying with applicable SAFE Act requirements and registration and renewal rules. The position is limited to open-end transactions, such as home equity lines of credit, and is not authorized to act as a Bank Closed-End MLO.

Requirements

  • High school diploma or GED.
  • At least 3 years of previous banking experience, including consumer lending and exposure to business lending origination.
  • Extensive knowledge of banking products and services, with business acumen to address consumer and small business banking challenges.
  • Demonstrated proficiency in consumer lending and prior exposure to business lending.
  • Ability to manage deposit and loan portfolios, including less complex consumer and business relationships.
  • Membership in local community organizations demonstrating commitment to community leadership.
  • Strong attention to detail and ability to multitask effectively.
  • Proficiency with spreadsheets, banking computer systems, related software, and office equipment; ability to perform repetitive tasks such as counting cash, typing, and handling documents.
  • Comply with federal, state, and local consumer protection laws governing loan origination, including applicable SAFE Act requirements.
  • Register as an MLO and comply with SAFE Act requirements.
  • Ability to act as a Bank MLO for open-end transactions only; this position is not authorized for closed-end mortgage transactions.

Nice To Haves

  • Associate’s or bachelor’s degree, or vocational or technical degree, in banking, business, or a related field, or equivalent work experience.
  • 2 years of management experience in banking or retail, including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring, and termination.
  • Notary certification.

Responsibilities

  • Lead associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community.
  • Attain growth goals by developing new relationships and growing existing client relationships.
  • Ensure the branch operates efficiently and within operational guidelines.
  • Lead, manage, and coach associate performance and development; manage appropriate branch staffing levels.
  • Manage branch P&L, growth targets, the branch portfolio, and expenses.
  • Maintain sound operational practices and achieve consistent satisfactory audit results.
  • Partner with cross-functional leaders within Retail and across the bank to deliver meaningful client solutions aligned with Retail business strategy.
  • Maintain basic knowledge of core products and Columbia’s Business/Consumer Financial Review process.
  • Develop and maintain long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
  • Model the bank’s core values in interactions with associates, customers, and shareholders.
  • Act as a Bank MLO for open-end transactions only and comply with applicable SAFE Act requirements, including registration and renewal rules.

Benefits

  • Competitive incentive plan; role may be eligible for performance-based incentive compensation.
  • Professional development through tailored premier banker programs.
  • Career growth paths.
  • Medical, dental, and vision plans for eligible associates.
  • 401(k) retirement savings plan with employer match for qualifying associate contributions.
  • Employee assistance program.
  • Life insurance.
  • Disability insurance.
  • Tuition assistance.
  • Mental health resources.
  • Identity theft protection.
  • Legal support.
  • Auto and home insurance.
  • Pet insurance.
  • Access to an online discount marketplace.
  • Paid vacation, sick days, volunteer days, and holidays.
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