Branch Manager

Fairstone Bank•Sussex, NB

42d•Onsite

About The Position

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers. By helping Canadians find the right solution to meet their needs with a variety of products and services. Are you looking for a rewarding career? Fairstone is hiring a full-time Branch Manager in our [City, Province] branch. If you’re seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you. Apply now.

Requirements

College diploma preferred (BS/BA with coursework in Business)
Three to five years of directly related work experience in finance industry sales (consumer finance industry preferred) or three to five years of previous management experience
Excellent interpersonal and customer relationship building skills
Strong communication skills to communicate with all levels of employees, managers and customers
Demonstrated effective verbal, written and listening skills
Be a self-starter, proactive and display initiative
Ability to work flexible hours in a fast-paced environment and managing multiple priorities

Responsibilities

Leading the overall success of the branch by maintaining and optimizing branch profitability
Growing the business by developing new opportunities and supporting client acquisition through multiple channels
Creating a best-in-class customer experience by creating a welcoming environment for our customers and ensuring all their needs are met.
Implementing people strategy that attracts, retains and develops talent
Driving accountability and coaching team members to achieve operational, Developmental and customer experience expectations.
Leading any change initiative and ensuring all relevant information is cascaded to their teams
Ensuring high employee engagement and developing individual development plans
Ensuring all activities are conducted with compliance to governing regulations, internal policies and procedures
Maintaining high degree of confidentiality of client information and compiling to policies on customer confidentiality
Acting as a Fairstone ambassador in local communities and projecting a positive company image

Benefits

Minimum 15 days vacation and additional wellness days, plus statutory holidays.
Full-time positions typically involve 37.5 hours per week. We value work-life balance and support the right to disconnect at Fairstone
Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).
Fairstone automatically matches a certain percentage to contribute to your savings.
Tailored well-being solutions available 24/7.
Competitive Base Salary: With multiple incentive programs to increase your overall compensation.
Collect points for travel or merchandise.
Earn a bonus when referring a friend.
We offer numerous discounts at various retailers.
Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.
Join a supportive and collaborative work environment where your contributions are valued and recognized.