Branch Manager

Radio Systems Corporation•Indianapolis, IN

19h

About The Position

At Invisible Fence ® Brand we are every bit as passionate about the well-being of pets today as we were when our founder created the world’s first dog fence. It’s that commitment that keeps us going and growing. It is in the way we continue to pioneer powerful, industry-changing pet solutions,. It is in the way of our ongoing Shelter to Forever Home Program. It is in the way we provide expert care to you and your pet from your neighborhood Invisible Fence ® Brand dealer. Most of all, it is our commitment in the worry-free way you enjoy your pet’s companionship. The way we look at it, nothing could be more revolutionary—or more wag-worthy—than that! When it comes to improving the lives of pets and their people, it’s never a job. It’s a labor of love.

Requirements

5-8 years of experience in leading teams.
Strong leadership and financial planning skills.
Solid strategic thinker who can motivate a team to execute a plan.
Results oriented with a strong sense of ownership.
Extensive knowledge in all four disciplines; installation/service, training, marketing, and sales.

Nice To Haves

Bachelor’s degree is preferred.

Responsibilities

Create and lead a team to develop and execute Strategic plans.
Create and lead a team to increase top line revenue and margin contribution.
Create and lead a team to build Invisible Fence® Brand value in the market.
Create and lead a team to work effectively with department team members.
Create and lead a team to deploy a strong sense of continuous improvement for our processes.
Recruit and develop a team to accomplish all objectives and goals.
Facilitate annual and mid-year performance reviews to develop and coach staff.
With Assistant OM and other Leads, plan a ride along for each teammate quarterly to review performance.
Hold teammates accountable for performance and metrics.
Facilitate recurring training for teammates.
Lead team meetings each week.
Full P&L responsibility including meeting contribution, margin, and revenue goals for the company owned dealerships (CODs).
Monitor Inventory and quarterly scans with Assistant OM.
Lead dedicated technicians and trainers to grow the market while maintaining high levels of profitability.
Collaborate with the leadership team to formalize national training materials for each employee function and facilitate training programs in your markets.
Collaborate with the Area Manager and Regional Director to identify and execute projects and programs that ensure long-term mutual growth and benefit.
Collaborate with the Manager of Local Outreach & Market Engagement with local marketing events.
Understand customer base, competition, and market dynamics.
Exceed standard customer satisfaction levels.
Be an Ambassador of Invisible Fence® Brand.
Manage the vehicle fleet and field equipment to maintain maintenance schedules and equipment.
Support and impact the schedule as needed; installation/service, training, or sales; work with Field Service team.
Other duties as assigned.