Branch Manager
About The Position
The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. The role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations related to payments when needed. The role involves working in a structured, metric-driven environment, managing multiple priorities in a fast-paced setting, setting clear expectations, addressing performance directly, and taking ownership of branch results. Successful Branch Managers follow up consistently, develop team members, address issues quickly, maintain organized daily operations, and drive improvement. The position offers hourly compensation of $15.95–$16.70 per hour, with monthly bonus potential. The schedule is a 40-hour work week, Monday through Saturday, with branch hours of 10 a.m.–6 p.m. Monday through Friday and 9 a.m.–1 p.m. Saturday. Sundays are off.
Requirements
- High school diploma or equivalent.
- Ability to work scheduled hours, including Saturdays.
- Valid driver’s license and reliable transportation.
- Successful completion of pre-employment screening.
- Comfort leading a team and being accountable for results.
- Comfort holding coworkers to clear expectations and addressing performance directly.
- Comfort having direct conversations with customers about payments.
- Ability to operate in a structured, metric-driven environment and manage multiple priorities in a fast-paced setting.
Responsibilities
- Oversee overall branch performance, including sales, collections, and team development.
- Lead a small team and drive daily execution to meet results.
- Coach and develop team members to improve performance.
- Hold coworkers accountable to clear expectations and follow up consistently.
- Address performance issues quickly and directly.
- Handle customer conversations related to payments when needed.
- Maintain structure and organization in daily operations.
- Take ownership of branch results and drive improvement.
- Manage multiple priorities in a fast-paced, metric-driven environment.
Benefits
- Monthly bonus potential.
- Majority company-paid health, dental, and vision insurance.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation.
- Six paid holidays.
- Two PTO days.
- Five sick days.
- Every Sunday off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
