Branch Manager

Rosedale Bank•Pasadena, MD

5d•Onsite

About The Position

Rosedale Bank is seeking an experienced retail banking leader to oversee the daily success of one of our community-focused branches. This role is ideal for a banking professional with a proven background in branch operations, relationship banking, and team leadership who is passionate about developing employees, deepening customer relationships, and driving branch performance. As Branch Manager, you'll combine hands-on banking expertise with people leadership to create exceptional customer experiences, ensure operational excellence, foster a relationship-focused sales culture, and support the growth of both your team and your branch. If you have a track record of leading successful teams, building customer relationships, and achieving results in a retail banking environment, we'd love to learn more about you. About Rosedale Bank At Rosedale Bank, we're proud to be a true community bank. With over $1 billion in assets, 13 branch locations across Maryland, and more than a century of serving our customers and communities, we combine the strength and stability of a growing financial institution with the personalized service and local decision-making our customers value.

Requirements

High school diploma or equivalent required; college coursework preferred.
Minimum five (5) years of retail banking experience and three (3) years of management experience.
Proven success leading and developing teams while achieving business and service goals.
Strong knowledge of retail banking products, operations, compliance requirements, and customer relationship management.
Excellent communication, customer service, sales, problem-solving, and organizational skills.
Proficiency with banking systems and Microsoft Office applications.
Flexibility to work evenings, weekends, and at other branch locations as needed.

Responsibilities

Lead, coach, and develop branch employees to create a high-performing, customer-focused team.
Drive branch growth by building customer relationships, identifying financial needs, generating referrals, and supporting business development efforts.
Deliver exceptional customer experiences while ensuring timely, accurate, and personalized service.
Oversee branch operations, including compliance, security, audit controls, cash management, and adherence to bank policies and procedures.
Serve as a retail banking expert, supporting customers and employees with deposit products, account services, and banking solutions.
Represent Rosedale Bank in the community and build relationships that strengthen the branch and the communities we serve.