Branch Manager

Utah Community Credit Union (UCCU) • St. George, UT

6d • Onsite

About The Position

As a Branch Manager, you are responsible for leading the overall success of the branch by developing people, strengthening member relationships, ensuring operational excellence, and driving business growth. You create an exceptional experience for both employees and members while ensuring the branch operates safely, efficiently, and in compliance with all applicable policies and regulations.

Requirements

• People-focused leader who enjoys developing teams, building relationships, and helping others succeed.
• Understands that exceptional member experiences start with engaged employees.
• Passionate about creating an environment where both employees and members can thrive.
• Enjoys coaching, developing, and motivating others to perform at their best.
• Leads by example and creates a culture of accountability, growth, and teamwork.
• Approachable, supportive, and skilled at building trust with employees.
• Comfortable providing feedback, setting expectations, and holding others accountable.
• Committed to helping team members grow professionally and achieve their goals.
• Believes in building meaningful relationships with members and delivering exceptional service.
• Passionate about helping people improve their financial well-being.
• Creates welcoming experiences that make members feel valued and cared for.
• Enjoys connecting with your community and representing UCCU through local partnerships and events.
• Understands the importance of balancing member needs with business objectives.
• Goal-oriented and motivated by achieving results.
• Can effectively balance people leadership, operational execution, and business growth.
• Comfortable using data and performance metrics to drive decisions.
• Takes ownership of branch performance and continuously looks for ways to improve.
• Adaptable, organized, and capable of managing multiple priorities in a fast-paced environment.

Responsibilities

• Recruit, coach, develop, and retain high-performing team members.
• Conduct performance coaching and foster employee engagement.
• Build meaningful relationships with members and community partners.
• Promote products and services that improve members’ financial strength.
• Oversee day-to-day operations and service delivery.
• Resolve complex member concerns.
• Achieve growth, lending, deposit, and profitability goals.
• Analyze branch performance metrics and manage expenses.
• Ensure compliance with all applicable regulations and policies.

Benefits

• Competitive base salary
• Annual incentive opportunity tied to personal and organizational performance
• Comprehensive benefits consistent with UCCU's commitment to its employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed