Branch Manager

Columbia Bank•Kirkland, WA
•$82,000 - $105,000•Onsite

About The Position

The Branch Manager leads a team of associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in its local community. The role is responsible for achieving growth goals by developing new relationships and expanding existing client relationships, while ensuring the branch operates efficiently and within operational guidelines. The Branch Manager leads associate performance and development, maintains appropriate staffing levels, manages branch profit and loss, portfolios, expenses, and growth targets, and promotes sound operational practices to achieve satisfactory audit results. The manager partners with cross-functional leaders across Retail and the bank to provide client solutions aligned with Retail strategy, and applies knowledge of core products and Columbia's Business/Consumer Financial Review process. The role develops long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community, and models the bank's core values in interactions with associates, customers, and shareholders. This is an onsite position at the posted Kirkland, Washington location. The position acts as a Bank MLO for open-end transactions only, such as home equity lines of credit; it is not authorized to act as a Bank Closed-End MLO.

Requirements

  • High school diploma or GED required.
  • At least 3 years of previous banking experience, including consumer lending and exposure to business lending origination experience.
  • Extensive knowledge of banking products and services, with business acumen to address consumer and small-business banking challenges.
  • Demonstrated proficiency in consumer lending and prior exposure to business lending.
  • Ability to manage deposit and loan portfolios, including less complex consumer and business relationships.
  • Membership in local community organizations demonstrating commitment to community leadership.
  • Strong attention to detail and ability to multitask effectively.
  • Proficiency with spreadsheets, banking computer systems, related software, and office equipment.
  • Ability to perform repetitive movements for tasks such as counting cash, typing, and handling documents.
  • Ability to comply with applicable Federal, State, and local consumer protection laws governing loan origination, including SAFE Act registration and renewal rules as defined by the bank, if applicable.
  • Register as a Bank MLO and comply with SAFE Act requirements.
  • The role is limited to Bank MLO activity for open-end transactions, such as home equity lines of credit; it is not authorized for closed-end transactions.

Nice To Haves

  • Associate's or bachelor's degree, vocational degree, or technical degree in banking, business, or a related field, or equivalent work experience.
  • 2 years of management experience in banking or retail, including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring, and termination.
  • Notary certification.

Responsibilities

  • Lead, manage, and coach associate performance and development while maintaining appropriate branch staffing levels.
  • Manage branch profit and loss, achieve growth targets, manage the branch portfolio, and carefully control branch expenses.
  • Maintain sound operational practices and achieve consistently satisfactory audit results.
  • Partner with cross-functional leaders within Retail and across the bank to provide meaningful client solutions aligned with Retail business strategy.
  • Demonstrate knowledge of core products and Columbia's Business/Consumer Financial Review process.
  • Develop and maintain strong, long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
  • Model the bank's core values in interactions with associates, customers, and shareholders.
  • Comply with applicable consumer protection laws governing loan origination, including SAFE Act requirements and registration and renewal rules.
  • Register as a Bank MLO in accordance with SAFE Act requirements and perform authorized activities for open-end transactions only.

Benefits

  • Competitive incentive plan.
  • Professional development through tailored premier banker programs.
  • Career growth paths.
  • Medical, dental, and vision plans.
  • 401(k) retirement savings plan with employer match for qualifying associate contributions.
  • Employee assistance program.
  • Life insurance and disability insurance.
  • Tuition assistance.
  • Mental health resources.
  • Identity theft protection.
  • Legal support.
  • Auto and home insurance.
  • Pet insurance.
  • Access to an online discount marketplace.
  • Paid vacation, sick days, volunteer days, and holidays.
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