Branch Manager

Satellite Shelters Inc. • Channahon, IL

18d • Hybrid

About The Position

This position is responsible for the overall activities of the branch, focusing on maintaining a profitable yearly budget, achieving an acceptable rate of return on sales after incentive compensation, and ensuring healthy cash flow. The role involves driving sales and building the Satellite brand in the market area, while also investing time and resources in personnel development through hiring, coaching, training, and developing sales, operations, and administrative staff. The Branch Manager directs subordinate supervisors and supervises all sales and administrative staff, ensuring a safe working environment and adherence to company policies and objectives.

Requirements

• Bachelors’ Degree and 5+ years of related work experience or equivalent combination of education and experience.
• Proven leadership and managerial skills.
• Experience recruiting and developing employees.
• Experience with accountability for P&L performance.
• Demonstrated successful personal sales experience.
• A strong desire to build a successful business.
• Manage assets in $15-20mm plus range
• Manage revenue in the $10mm plus range
• Skill in conducting and documenting inquiries, investigations, audits and reviews
• Proven financial management abilities
• Demonstrated performance management skills
• Excellent problem solving/analysis skills
• Results Driven
• Technical capacity
• Strong customer client focus
• Proficiency in MS Office
• Strong written and verbal communication
• Strong Interpersonal communications and counseling skills
• Schedule flexibility to respond to emergency situations

Nice To Haves

• Master’s degree in business administration preferred
• Experience in a rental or leasing business with repeat customers desired.

Responsibilities

• Responsible for delivering and managing the Profits and Loss (P&L) results for the branch.
• Ensures that the yearly budget is created and maintained in a timely fashion.
• Meets or exceeds pre-tax profit plan.
• Manages expense to plan or business level.
• Meets or exceeds Net Service Fleet Expense (NSFE).
• Ensures the market-based pricing for rentals and sales are maintained.
• Manages assets and new capital dollars in assigned region to deliver the desired ROI for the branch.
• Meets and exceeds utilization plan.
• Meets and exceeds quality standards.
• Meets “ready to go” targets.
• Through the Operations Manager, manages rental fleet cleaning, repair, delivery, service calls, and onsite installation services.
• Assists in the development of annual sales forecasts, expense plans, and capital budgets.
• Monitors competition and works to enforce effective business strategies.
• Builds Satellite brand in market area.
• Meets or exceeds sales and rental targets.
• Directs, trains, and manages all branch Sales Representatives.
• Develops and executes sales and marketing plans.
• Monitors projects and programs after implementation and recommends corrective action as appropriate.
• Hires, coaches, trains, and develops sales, operations, and administrative Staff.
• Develops and increases sales revenue to meet assigned targets.
• Ensures personnel have all tools required to perform their jobs satisfactorily including approved plans, a detailed budget, etc.
• Personally inspects jobs to assess the progress on jobs and the game plan that personnel are employing to achieve the objectives.
• Leads branch employees in implementing strategies to achieve success.
• With the assistance of the Operations manager, this position ensures all branch personnel perform their job duties in a safe manner and that they take reasonable precautions to avoid work-related accidents.
• Monitors the hiring of personnel to ensure that only individuals who follow safe working practices and will commit to following safety procedures are employed.
• Ensures that employees have the knowledge and training to follow all company policies and procedures.
• Ensures that all employees understand the mission and overall company objectives as well as their individual departmental objectives to build a stable and profitable branch.
• Ensure that each department continuously reinforces respectful communication and ensures that all conflicting objectives are resolved.
• Monitors the gains sharing program.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager