Branch Manager - Mortgage Lender

Minster Bank • Sidney, OH

2d • Onsite

About The Position

Lead a Market. Build Relationships. Inspire a Team. At Minster Bank, we believe community banking is about more than transactions. It is about building relationships, supporting local businesses, and helping our communities thrive. As a community bank, we are committed to making decisions close to home, investing in our employees, and creating meaningful career opportunities. If you are a relationship-focused leader who enjoys business development, lending, team development, and community involvement, we invite you to explore our Branch Manager opportunity. As Branch Manager, you will serve as the Market Manager for your community while leading the daily operations of the branch. This role combines customer relationship management, consumer and mortgage lending, business development, operational oversight, and team leadership. You will be responsible for growing market share, strengthening customer relationships, ensuring compliance, and creating a positive culture that supports both employee and customer success.

Requirements

• Bachelor's degree from a four-year college or university; or one to two years related experience; or an equivalent combination of education and experience.
• Experience in banking, lending, customer relationship management, or branch leadership.
• Strong communication, problem-solving, and decision-making skills.
• Knowledge of banking products, services, and compliance requirements.
• A passion for customer service, business development, and community involvement.
• Ability to lead teams, foster collaboration, and drive results.

Responsibilities

• Growing the branch's presence in the community through networking, civic involvement, and business development activities.
• Managing consumer lending activities, including interviewing applicants, analyzing requests, closing loans, and maintaining portfolio quality.
• Building and strengthening relationships with customers while identifying opportunities to provide additional financial solutions.
• Leading, coaching, and developing branch staff to create a strong, relationship-driven culture.
• Ensuring branch operations, audits, and compliance requirements are completed accurately and on time.
• Overseeing branch facilities, equipment, staffing, and day-to-day operations to provide an exceptional customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level