Branch Manager

PetSafe BrandsIndianapolis, IN
Onsite

About The Position

At Invisible Fence® Brand, we are passionate about the well-being of pets and continue to pioneer powerful, industry-changing pet solutions. Our commitment is reflected in our ongoing Shelter to Forever Home Program and the expert care we provide through our neighborhood dealers. We aim to ensure a worry-free experience for pet owners to enjoy their pet's companionship. This role is more than a job; it's a labor of love focused on improving the lives of pets and their people.

Requirements

  • 5-8 years of experience in leading teams.
  • Strong leadership and financial planning skills.
  • Solid strategic thinker who can motivate a team to execute a plan.
  • Results oriented with a strong sense of ownership.
  • Extensive knowledge in all four disciplines; installation/service, training, marketing, and sales.

Nice To Haves

  • Bachelor’s degree is preferred.

Responsibilities

  • Create and lead a team to develop and execute strategic plans.
  • Increase top line revenue and margin contribution.
  • Build Invisible Fence® Brand value in the market.
  • Work effectively with department team members.
  • Deploy a strong sense of continuous improvement for our processes.
  • Recruit and develop a team to accomplish all objectives and goals.
  • Facilitate annual and mid-year performance reviews to develop and coach staff.
  • Plan a ride along for each teammate quarterly to review performance.
  • Hold teammates accountable for performance and metrics.
  • Facilitate recurring training for teammates.
  • Lead team meetings each week.
  • Full P&L responsibility including meeting contribution, margin, and revenue goals for company-owned dealerships (CODs).
  • Monitor Inventory and quarterly scans with Assistant OM.
  • Lead dedicated technicians and trainers to grow the market while maintaining high levels of profitability.
  • Collaborate with the leadership team to formalize national training materials for each employee function and facilitate training programs in your markets.
  • Collaborate with the Area Manager and Regional Director to identify and execute projects and programs that ensure long-term mutual growth and benefit.
  • Collaborate with the Manager of Local Outreach & Market Engagement with local marketing events.
  • Understand customer base, competition, and market dynamics.
  • Exceed standard customer satisfaction levels.
  • Be an Ambassador of Invisible Fence® Brand.
  • Manage the vehicle fleet and field equipment to maintain maintenance schedules and equipment.
  • Support and impact the schedule as needed; installation/service, training, or sales; work with Field Service team.
  • Other duties as assigned.
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