Branch Manager

National Bank and Trust•Bastrop, TX

8d•Onsite

About The Position

The NBT- Bastrop Branch Manager oversees the daily operations of the branch, ensuring excellent customer service. The Branch Manager supervises bank operations staff, resolves issues, conducts training, ensures compliance and helps to expand the branch network. Demonstrated ability to build community relationships, promote the bank's presence in the market, and contribute to the growth of branch deposits and customer relationships through outreach and engagement efforts is essential. The Branch Manager will work closely with the Main Branch to ensure consistent processes and procedures are in place and that we proudly serve our community. Training for this position will be located in La Grange, Texas.

Requirements

1+ years previous bank management experience
Familiar with all teller and new account opening responsibilities
Consumer lending experience with auto loans and CD secured loans
Strong leadership skills
An affinity for problem-solving
Financial analytical skills
Highly organized with time and team management experience
Strong communication skills
An eagerness to grow the branch network

Nice To Haves

Knowledge of FIS Horizon
Knowledge of the FLO System within FIS
Education in business administration or a related field
Experience managing a bank or financial institution
Demonstrated leadership skills
An understanding of the banking industry and its best practices
An ability to analyze and communicate financial data

Responsibilities

Responsible for the daily activities of an assigned bank branch including, but not limited to, sales production, processing of consumer loans and CD secured loans, teller and new account openings, and operations
Promote branch growth through community involvement, relationship building, and business development efforts that attract new customers, core deposits, and deepen existing customer relationships.
Monitor and provide assistance and instructions to employees as needed or required
Ensure excellent customer service and handle special or escalated customer concerns
Ensure branch compliance with all operational procedures and abide by applicable banking regulations
Ensures banking center security by ensuring all security procedures are followed by associates
Assist tellers in locating cash discrepancies and informing the proper personnel
Supervise branch employees and perform all related managerial duties. Duties involve setting job expectations, planning, monitoring & appraising job results, coaching, counseling, & disciplining team members, and enforcing adherence to company policies and procedures
Demonstrate leadership by fostering team spirit and promoting an environment that will encourage job satisfaction and team member engagement
Assist in the hiring process
Train new employees, and existing employees on an ongoing basis
Recommend and assist in developing new policies and procedures as needed to maintain and improve audit readiness and internal controls
Assist with branch budget
Communicate news and learning opportunities to the branch employees
Perform all other duties and special projects as assigned