Branch Manager

Capital Equipment Careers•Lee's Summit, MO

9d•Onsite

About The Position

We are looking for a passionate leader interested in career advancement, that has the drive and ambition to capitalize on the opportunity of joining an organization in growth mode. RION Equipment, formerly NMC Material Handling, has been serving the upper Midwest since the 1970’s. This change in our business means great things for potential candidates. We’re growing and investing in our company and employees. We are investing in personnel skills and in a fleet of industry-leading material handling and aerial equipment and service solutions. Come be a part of our experienced and knowledgeable sales and service teams that help our customers with comprehensive equipment solution packages that best serve their business needs. RION Equipment hires the best in sales and service personnel behind a complete line of quality products.

Requirements

Passionate leader interested in career advancement
Drive and ambition to capitalize on the opportunity of joining an organization in growth mode

Responsibilities

Full assigned territory operations and financial performance responsibility.
Oversees the day-to-day operations of the assigned branch(s) with respect to all operations, equipment movement and maintenance, service personnel and processes, parts inventory, inside sales, transportation & logistics, and relationship development – both internal and external.
Sets goals, monitors work, and evaluates results to ensure that departmental and organizational objectives and operating requirements are met and are in line with the needs and mission of RION Equipment.
Demonstrates organizational advocacy through positive teamwork and building trust and mutual respect for customers and employees. Develops and implements initiatives that reinforce vision of RION Equipment while establishing a positive and professional brand. Aligns branch to deliver quality customer experiences and instill RION Equipment core values.
Acts as primary contact for customers in all matters pertaining to service and parts such as technical issues, diagnosing equipment failures, invoice and repair inquiries, etc.
Strives for constant improvement and development of service department by researching and developing new techniques and procedures to increase overall efficiency of service department operation.