Branch Manager

United Refrigeration Inc.•Omaha, NE

19d•Onsite

About The Position

The Branch Manager at URI is directly responsible for developing and managing the business operations in a manner to increase sales, profitability, market share, as well as customer and employee satisfaction.

Requirements

Bachelors Degree, College Diploma in related field or related experience.
Strong knowledge of the HVAC/R industry with a minimum of 5 years experience.
Experience in warehouse management, planning, staffing, budgeting and effective organizational skills.
Good understanding of business practices and good business judgment.
Ability to work independently and be self-directed with little or no day-to-day supervision.
Ability to work long hours as required.
Ability to travel to meet customers or attend required meetings on a regular basis.
Ability to achieve established goals and profitability levels on a consistent basis.
Ability to handle multiple projects at one time.
Ability to deal with difficult customers; must possess diplomacy.
Ability to motivate and direct work at all levels of branch employees.
Strong mathematical aptitude.
Above average sales and marketing skills, detail oriented.
Strong working knowledge of Trend software, and other related technologies.
Broad knowledge of accounting principles including budgeting, credit and financial analysis and basic business practices.
Appropriate sense of urgency; prioritize.

Responsibilities

Sales management functions including counter sales, outside sales calls, phone calls, and quote requests.
Directly responsible for 30 – 50 accounts including their sales and gross margin attainment.
Direct and coordinate the marketing, promotion, and stock levels for all products sold by the company.
Plan and implement consistent promotional events, counter days, training, tech talks, and tool days.
Maintain and develop a local mailing list of all existing and potential customers.
Develop and maintain special pricing discounts for key accounts with approval and review of the Regional Manager.
Communicate regularly with branch employees regarding company-approved promotions, corporate updates, and general communications.
Develop/review/revise financial and budget information and annual branch business plans.
Attend regular association meetings and stay up-to-date on industry trends, product changes, etc.
Conduct or attend management meetings as required.
Ensure daily that all areas of work are properly staffed and directed.
Handle the daily supervision of all branch personnel and related administration functions.
Provide training, coaching, mentoring, and motivation to branch employees.
Provide orientation for each new employee.
Provide annual reviews as well as consistent feedback and evaluation of branch employees.
Select, promote, discipline or recommend the discharge of employees within the branch in accordance with the company’s personnel policy.
Work closely with the area Regional Manager and effectively communicate any sales or operational opportunities or concerns.
Work closely with the Purchasing Department as well as Inventory Control regarding new products, obsolescence, or exceptions.
Work closely with the Credit Department in relation to credit limits, large job approvals, credit holds, new accounts, etc.
Process all customer credits in a timely and accurate manner.
Review and maintain accurate records including proper and timely filing of all required order forms, purchase orders, transfers, waybills, time sheets, or other data.
Ensure that all company policies are observed.
Perform security and safety audits on a regular basis.
Ensure that all inside and outside facilities and grounds are maintained and meet all legal compliance standards.
Problem solve and handle all customer service and operational concerns promptly.
Respond daily to branch exceptions shown on daily reports.
Perform cycle counts, validate accuracy, and stay up-to-date on Inventory Control measures.
Personally manage the cash box and all requirements of bank deposits, floats, record keeping, and reporting.
Perform and complete special projects as assigned by the Regional Manager.
Provide consistent and fair leadership and guidance to each branch employee.