Branch Manager Allentown Eastern Lehigh District

Wells Fargo • Hellertown, PA

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About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career in its National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads, coaches, and develops a team to improve banker productivity, deliver customer-focused solutions, and build an engaged, accountable culture. It also balances growth objectives with operational risk management to protect customers, employees, and the company.

Onboarding begins with the Branch Manager Readiness Program, which provides mentorship, job shadowing, hands-on practice, and learning in day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business need and availability at placement. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program.

The position requires a schedule that includes Saturdays. During the first six months and before or up until placement in a specific branch, travel within the assigned geography may be required up to 50% of the time, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies concerning financial responsibility, character, fitness, and background screening. The position is not eligible for visa sponsorship.

Requirements

• At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
• At least 2 years of leadership experience.
• Ability to work a schedule that includes Saturdays.
• Ability to travel within the assigned geography up to 50% of the time during the first six months and before or up until placement in a specific branch, depending on location.
• SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
• Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding credit score, and additional ongoing screening may apply.
• Successful completion of the Branch Manager Readiness Program is required to transition into a Branch Manager position, except for employees already serving as Wells Fargo Branch Managers.

Nice To Haves

• Experience hiring, coaching, and developing sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
• Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
• Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
• Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
• Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
• Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
• Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

• Build and retain a high-performing team through inclusive leadership, clear expectations, targeted coaching, and performance management.
• Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
• Use branch manager routines, observation, feedback, and follow-up to develop employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
• Partner with internal sales teams across Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer service and deepen relationships.
• Educate customers about available digital options and demonstrate how they can make banking easier.
• Use reporting and employee observations to identify strengths and opportunities and take action to improve performance, primary bank relationships, and wallet share.
• Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling protective behaviors.

Benefits

• Robust benefits
• Competitive compensation
• Programs designed to support work-life balance and well-being
• Programs and support for community involvement, personal authenticity, and career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed