Branch Manager (73319)

SOUTHEAST BANK•Knoxville, TN

17h•Onsite

About The Position

As Branch Manager, you will have responsibility for management of the entire branch. You will directly manage two or more associates, hire, conduct performance reviews, and provide performance counseling as needed. You will also drive branch performance results including deposit and loan growth, sales and referral growth, and service quality through modeling, coaching, and performance management to meet and exceed all branch sales and service quality goals.

Requirements

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
Maintain up-to-date knowledge of and adhere to all state and federal regulations that pertain to this position including but not limited to Bank Secrecy Act, Consumer Privacy and Fair Lending.
Working knowledge of state and federal regulations including but not limited to Bank Secrecy Act, Consumer Privacy and Fair Lending along with industry best practices that pertain to this position.

Nice To Haves

Bachelors degree in Finance, Business, or Economics, preferred.
3-5 years of banking management or business management experience, preferred.
Combination of education and experience, preferred.

Responsibilities

Ultimately responsible for driving branch performance results through strong individual and team sales/referral performance in deposits, deposit accounts, and other product lines.
Directing, leading, and coaching of superior sales and service behaviors and activities by the entire team.
Developing and executing plans to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch.
Understanding of and the ability to discuss, take applications and process HELOC loans within the banks credit policy, as well as be able to discuss and provide direction to customers regarding other consumer borrowing needs.
Ability to direct, coach and manage the staff to identify and generate prospects for branch sales and referral efforts.
Assuring that all staff is knowledgeable and proficient in the utilization of bank technology and technology offerings.
Conducting sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships.
Accountability for maximizing sales, customer satisfaction, and minimizing operating losses by executing the strategies outlined for the branch by bank management.
Ensure that branch employees follow all company policies and procedures and set an example for others in the branch to follow.
Effectively and efficiently manage the staffing levels and work schedules of the branch.
Coaching other employees to achieve goals and bank initiatives.
Build strong relationship with the branch and other bank partners.