Branch Manager

Superior Choice Credit UnionSuperior, WI
$55,000 - $70,000Onsite

About The Position

To direct the operations of designated Credit Union facility, ensuring the branch meets organizational, financial, operational, service, and growth plans.

Requirements

  • Strong interpersonal skills
  • Ability to work in a team environment as well as independently
  • Ability to use office technology such as a computer, internet, email, and other office related software
  • Ability to work in an office environment for at least 8 hours per day
  • Three years to five year of similar or related experience
  • Excellent written and verbal communication skills with the ability to interact effectively with others inside and/or outside the organization for the purpose of business development, building relationships and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
  • Demonstrate ability to communicate effectively in person, on phone or written format
  • Be goal oriented/possess proven sales skills
  • Possess good analytical skills
  • Possess good keyboarding skills
  • Demonstrate ability to operate a variety of personal computer programs
  • In-depth understanding of and ability to interpret regulations affecting deposit/loan/accounting programs with the credit union

Nice To Haves

  • To maintain a well trained, cohesive and productive staff that is capable of meeting the organization’s future growth plans
  • To meet or exceed annual budgeted operating plan for the branch
  • To maintain/improve the financial stability of the branch
  • To meet or exceed the branch growth plan
  • To keep management informed regarding key operating issues affecting the branch
  • To input observations and give feedback of the same to direct reports no less than 10 business days following each quarter
  • Participate in the general management of the organization as a member of the management team

Responsibilities

  • Directs, develops, motivates, hires, and coaches branch personnel; responsible for the overall direction, coordination, and evaluation of staff and sustain a well trained and engaged staff
  • Apply and evaluate policies and procedures set for the branch. Ensure that the branch is in compliance with credit union regulations and procedures, and federal and state laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
  • Be the Credit Union representative in the community. This includes representing the branch in networking events, building relationships with members, suppliers, other financial institutions and the community at-large
  • Maintains communications with leadership; prepares and submits activity reports; monitors branch activities to ensure compliance with policies and procedures; attends scheduled management meetings and trainings
  • Selling Credit Union services and leading effective sales meetings while assisting, developing, and disbursing member’s loan requests and depository transactions in a timely manner
  • Performs other job related duties as assigned
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