Branch Manager

Mister Sparky • Gainesville, FL

13d • Onsite

About The Position

At Service Minds, service reigns supreme. As a proud member of the Altamont Capital Partners portfolio, we stand as the premier operator of Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour Heating & Air Conditioning. As the predominant franchise operator within the esteemed Authority Brands system, Service Minds holds a strategic advantage poised for market dominance throughout the Southeast. The ideal candidate will be a dynamic leader with a proven track record of success in the electrical industry. Not only will they be responsible for overseeing day-to-day operations at the branch, but they will also play a key role in training, developing, and retaining our team of service and installation technicians. In addition to strong leadership skills, the Branch Manager must have a solid foundation in electrical experience. This includes a deep understanding of electrical systems, codes, and regulations, as well as the ability to troubleshoot and solve complex technical problems.

Requirements

• High EQ – able to connect, listen and understand people
• Electrical experience is a must
• People first, selfless, servant leader mentality
• Excellent communication skills – written and verbal
• Trustworthy and high integrity – does what you say
• Experience leading and growing teams

Nice To Haves

• Experience in the trades preferred, but not required

Responsibilities

• Cares deeply about the team and holds them accountable to excellence
• Trains, develops, retains service and install technicians
• Builds wining atmosphere for the team
• Uphold “white collar” image in a “blue collar” industry
• Ensures work completed to code and customers satisfied
• Maximizes sales and profits for the branch
• Conduct and present technical and communication training for team
• Approve and finalize payroll
• Conduct routine performance reviews
• Match call volume to technician count
• Conduct Job site visits and technician ride-alongs
• Manage KPI’s that lead to sales and profit success
• Manage inventory
• Maintain professional image for business
• Resolve customer complains
• Follow-up with permitting process

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Relocation bonus
• Vision insurance
• Wellness resources
• Excellent medical, prescription, vision, dental and life insurance
• HSA
• Company vehicle
• Paid time off
• 401K with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed