BRANCH MANAGER

Harford Bank • Bel Air, MD

10d • Onsite

About The Position

Harford Bank is looking for an experienced, relationship-driven Branch Manager who can pair strategic oversight with hands-on sales leadership. If you thrive on building teams, growing customer relationships, and delivering strong results, this is your opportunity to make a meaningful impact—inside the branch and across the community. Our culture starts with putting customers first—listening closely, responding with care, and doing what’s right for them. We value integrity, respect, and teamwork, and we believe strong local relationships can create real change in the communities we serve. We are different in the best way! We don't believe in widget selling. We focus on building relationships and letting our customers’ needs dictate where we go. Join Harford Bank, where our culture is the foundation of our success.

Requirements

• Minimum 5 years of experience in banking or financial services.
• Proven success in retail banking, with a strong focus on relational sales and customer service.
• A minimum of 2 years in a managerial role with external sales responsibilities.
• Leadership experience with the ability to inspire and motivate a team.
• Strong knowledge of consumer and small business banking products.
• Excellent communication, problem-solving, and organizational skills.
• This position requires the incumbent to be actively involved in the community, out of the branch networking and engaging with business in the community.
• Successful background and credit check required.

Nice To Haves

• Bachelor’s degree in Business, Finance, or related field preferred.
• Have a sense of community: We believe that we are only as strong as the communities we serve. Your involvement is an important part of who we are.

Responsibilities

• Lead, coach, and motivate a team of banking professionals to achieve branch sales goals and service standards.
• Drive client acquisition, through relationship management, and consultative cross-selling of Harford Bank products and services.
• Develop and execute local business development and marketing strategies to grow the branch’s customer base.
• Monitor branch performance metrics and implement action plans to improve results.
• Build a culture of accountability, customer focus, community engagement, ethics, and continuous development.
• Develop and execute a plan to “own” your branch footprint, including: Build and actively manage a prospect list. Prospect through drop-ins and scheduled appointments, including joint calls with internal partners. Attend and participate in networking events each month. Maintain regular contact with top customers to exceed expectations and proactively uncover additional needs. Leverage existing Centers of Influence (COIs) and build new referral relationships to generate new deposits and expand revenue streams (e.g., merchant services, remote deposit capture, ACH, lines of credit, and other financing options) through joint calling with the Lending Team and support from senior leadership.
• Responsible for understanding the Bank's BSA/AML Policy, including satisfactory completion of required annual BSA/AML training as applicable to position and appropriately applying this knowledge to daily activities and responsibilities, specifically understanding that any suspicious activity must be reported to the BSA Officer immediately.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager