Branch Manager

All Ways Caring HomeCare•Tilton, IL

About The Position

All Ways Caring HomeCare is seeking a dynamic and strategic Branch Manager to lead and transform the success of their branch. This role is responsible for driving exceptional performance by strategically managing sales, fees, and profitability to consistently surpass financial targets. The Branch Manager will build and maintain relationships with key clients and business leaders in the community, as well as local, regional, and Corporate management, while maintaining a strong focus on continuous improvement and customer satisfaction. As business conditions change, the Branch Manager assesses the impact and responds accordingly to ensure maximum profitability and expense management. This role is also responsible for selecting, training, and developing branch staff, monitoring performance to achieve business results by leading the branch staff in business development, service delivery, client satisfaction, and retention. The Branch Manager is responsible for the management of all aspects of recruitment and selection processes and for overseeing Human Resources functions including interviewing, hiring, employee orientation, performance evaluation, payroll processing, and employee relations.

Requirements

Proven leadership experience with a track record of inspiring and developing high-performing teams
1+ years sales or marketing experience in healthcare or related setting preferred
Experience managing systems, processes, and people
Bachelor's degree or equivalent professional experience that demonstrates strategic thinking and business acumen
Ability to work flexible and after hours as needed
Strong leadership and interpersonal skills
Excellent verbal and written communication abilities
Problem solver with the ability to handle client and employee issues effectively
Relationship-builder with a desire to grow business connections

Responsibilities

Champion branch excellence by strategically optimizing operations and driving sustainable financial success
Build and maintain relationships with clients, partners, and management
Lead recruitment, training, and performance management of branch staff
Manage HR functions including hiring, orientation, and employee relations
Monitor quality systems and manage risks related to compensation and expenses
Analyze financial reports and implement strategies to improve branch performance
Drive sales and marketing efforts, including lead generation, client proposals, and closing deals
Ensure excellent client service and maintain strong referral relationships
Develop and execute the branch’s annual business plan