Branch Manager - Palm Harbor

South State Bank•Palm Harbor, FL

2d•Onsite

About The Position

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

Requirements

High School Diploma, BA Degree and/or 2 years in Banking.
Minimum of 2 years’ experience or more of prior banking which may include lending experience, previous management/supervisory experience, strong organizational skills, proven leadership experience, strong PC skills, ability to analyze and solve problems.
Excellent leadership and communication skills.
Planning and organizational skills.
Good decision-making skills.
Excellent writing skills.
Training and oral presentation skills.
Customer service orientation.
Initiative.
Unquestionable ethics, integrity, and values.
High level of energy, passion, and commitment to excellence.
Strong problem-solving skills, including creativity and innovative thinking.
Strong oral and written communication skills.
Highly professional with strong interpersonal skills.

Nice To Haves

BA Degree
lending experience
previous management/supervisory experience
strong organizational skills
proven leadership experience
strong PC skills
ability to analyze and solve problems

Responsibilities

Leading and coaching the branch team.
Overseeing the administration and coordination of sales and service activities of their assigned branch.
Maximizing revenue, profitability, and sales.
Ensuring customer satisfaction.
Minimizing operational losses.
Ensuring compliance of operational and security procedures.
Deepening existing customer relationships.
Minimizing customer attrition.
Supporting the administration and coordination of sales and service activities, promotional campaigns, and product initiatives of their assigned branch.
Tracks progress toward branch loan and deposit goals and initiates directives to accomplish these objectives.
Develops branch projections and expectations in strategic planning to include sales goals.
Provides leadership in all areas by setting an example for the staff to follow.
Supervises staff members in their daily performance of assigned tasks, which impacts decisions on personnel regarding employment, performance ratings, promotions, salary, transfers, and termination.
Assists each staff member in setting goals, clearly explaining what is expected of each person and effectively coaching each staff member to achieve success.
Directs the hiring, training, and retraining of branch staff members.
Conducts regular meetings with staff to discuss sales and campaigns, products and services, policies, procedures, and regulations.
Responsible for the branch’s security procedures and understands the functions and operations of the security devices.
Understands and complies with branch audit procedures by utilizing Regional Operations Specialist visits semi-annually.
Serves customers quickly, accurately, efficiently, and confidentially according to South State Bank Standards.
Processes all loan applications (within lending authority) and paperwork, extending credit to qualified individuals and businesses through various installment, commercial, and real estate products.
Assists in collections of delinquent loans.
Manages loan and deposit exceptions within the expectation of South State Bank both individually and for the branch.
Opens new deposit accounts and understands the financial services offered by the bank.
Resolves customer problems and complaints with courtesy and discretion.
Actively participates in business development activities within the community to promote, enhance, and retain present and prospective client relationships.
Explains bank objectives, policies, and programs to employees and directs their implementation.
Monitors branch resources and assets and submits requests as necessary for the branch to serve its customers efficiently and effectively.
Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
Presents a neat, professional personal appearance and maintains an orderly, attractive work area.
Maintains a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.
Accepts other duties as assigned.