HCBS Branch Manager

SUN BEHAVIORAL HEALTH GROUP•Hampton, SC

1d•$50,000•Onsite

About The Position

We are the largest Rehabilitative Behavioral Health Services (RBHS) provider in South Carolina, offering comprehensive mental health services, including therapy, behavioral health, and an array of mental health support programs. Our mission is to provide high-quality, accessible care to individuals and families in need. We are seeking a highly motivated and detail-oriented Branch Manager to oversee operations at our Rock Hill, SC location. This leadership role requires a professional with a strong background in psychology, business, or a related field, who can effectively manage staff, client services, compliance, and financial oversight while ensuring operational excellence.

Requirements

Master’s degree in Psychology, Business, or a related field
Strong knowledge of Medicaid, insurance processes, and compliance regulations
Excellent leadership, organizational, and communication skills
Proficiency in Electronic Health Records (EHR) systems

Nice To Haves

Experience in behavioral health, healthcare administration, or management preferred

Responsibilities

Conduct Medicaid and insurance eligibility checks
Manage master caseloads and trackers
Oversee client services and staff scheduling
Conduct DHEC and basic building maintenance checks
Ensure office cleanliness and compliance with safety protocols
Manage fire extinguisher checks, fire drills, and business licensing
Oversee adherence to RBHS manuals and CARF standards
Ensure proper manual modifiers for services and timely uploads to EHR
Monitor EBITDA and track utilization of units in EHR
Oversee branch budgeting and productivity metrics
Manage office supply orders and ensure cost-effective operations
Build and maintain community partnerships
Support HR functions, including approving time-off requests and ensuring office coverage
Manage service reauthorizations and ensure timely 90-day reviews and MHP assignments