Branch Manager

I-State Truck Center • Watertown, SD

25d • Onsite

About The Position

The Branch Manager is the senior leader of the Watertown dealership and is fully accountable for all financial performance, customer experience, employee engagement, and operational excellence. This is a highly visible, entrepreneurial leadership role ideal for a proven dealership GM or an ambitious multi-department manager ready to take full P&L ownership of a multi-million-dollar revenue operation. Since 1957, Interstate Companies, Inc. has grown from one of the world’s first Detroit Diesel distributors into a dynamic, family-owned organization that proudly serves the transportation industry. Today, more than 1,700 team members across our corporate office and five operating divisions—Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center—live our “Pride in Service” promise every day. As the Branch Manager, you are the face of I-State Truck Center in the South Dakota market. You will lead all parts and service operations while building lasting industry relationships and delivering the exceptional customer experience that has defined our reputation for nearly 70 years.

Requirements

• Minimum 5–10 years of progressive leadership experience in a heavy- or medium-duty truck dealership (Freightliner, Peterbilt, Kenworth, International, etc.).
• Proven full P&L management experience with annual revenues exceeding multiple millions.
• Demonstrated success growing market share and improving profitability in a competitive commercial truck market.
• Strong financial acumen – ability to read and react to financial statements, absorb fixed operations, and maximize F&I penetration.
• Deep knowledge of parts & service absorption, warranty administration, and extended warranty programs.
• Exceptional leadership, coaching, and team-building skills with a track record of developing talent and reducing turnover.
• Excellent communication and customer-facing skills; comfortable presenting to large fleet customers and OEM executives.
• Proficiency with CDK, Pfizer/Procede, Karmak, or similar dealership management systems.
• Valid driver’s license and ability to maintain a Class B CDL (or willingness to obtain).

Nice To Haves

• Prior General Manager or multi-department management experience at a Freightliner or Western Star dealership.

Responsibilities

• Full P&L ownership – achieve or exceed annual revenue, gross profit, and net operating income targets.
• Lead all departments (Parts, Service, and Administration).
• Develop and execute annual business plans, forecasts, and capital expenditure requests.
• Recruit, develop, and retain a high-performing leadership team (Service Manager, Parts Manager, etc.).
• Oversee facility maintenance, appearance, and compliance with OEM image standards and all federal/state regulations (DOT, OSHA, EPA, etc.).
• Build and maintain strong relationships with key fleet customers, OEM representatives (Freightliner/Western Star/Daimler Truck North America), and vendor partners.
• Champion a safe, ethical, and inclusive workplace culture aligned with company values.
• Actively participate in 20-Group and OEM council meetings and implement best practices across the dealership.

Benefits

• Highly competitive base salary + performance-based bonus program (uncapped).
• Full benefits package including health, dental, vision, 401(k) with match, paid time off, and OEM training.
• Company vehicle will be provided.
• Relocation assistance available for the right candidate.
• Competitive Wages
• Tuition Assistance
• Comprehensive Health Coverage
• Paid Time Off (PTO)
• Holidays
• 401(K)
• Disability and Life Insurance
• Healthiest You
• Pet Insurance
• Employee Discounts
• Employee Assistance Program
• Health and Well-being Screening

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed