Branch Manager - Salt Lake City

Carrier•Salt Lake City, UT

1d•Onsite

About The Position

Re-define the HVAC Industry with Carrier We're seeking experienced branch leaders to join a growing team in delivering efficient and dependable cooling solutions to customers in the Salt Lake City area. You will be responsible for leading a team of service technicians and managers, in partnership with Sales and Operations, to deliver world-class customer experience. Step into a role at the forefront of a transformative operational change and growth in the HVAC industry. As part of this innovative team, you'll be responsible for leading change; delivering solutions to our customers and developing people.

Requirements

Bachelor’s degree with 6+ years of working experience in the HVAC Service industry or High School Diploma/GED and 10+ years of working experience in the HVAC Service industry.
Valid and current Driver’s License and can be insurable by the company’s insurance.

Nice To Haves

Bachelor’s degree, in Business Management, Engineering, or a related field preferred.
6 years of commercial HVAC service leadership or equivalent field service leadership experience.
Demonstrated leadership capability with ability to develop teams and drive accountability.
Technical aptitude with understanding of field diagnostics and service execution.
Strong business acumen with ability to manage financial performance and operational metrics.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Experience with Salesforce, Service Max, ERP/SAP systems, or similar service management platforms preferred.

Responsibilities

Manage P&L and performance across geographical footprint; proactively views the Area monthly/annually with 3/5-year plan.
Set growth strategy for the market – identifying key customers and verticals and execute on the strategy – proactively expand the footprint in the territory.
Communicate vision and culture to a team of technicians, service managers, and support personnel, fostering a strong culture of teamwork and evolution.
Implement culture of safety – be accountable for safety procedures and conduct safety briefings
Manage customer escalations.
Account manager or leader of multiple accounts and verticals within an Area.
Drive performance management, technician development and corrective actions.
Manage and reduce attrition through engaging in the community and local union.
Team coaching and development.
Be involved in community activities past typical HVAC Industry programs/events, building the Carrier Brand in the Area.
Proactively communicates to leadership on state of the business and implemented actions.
Manage relationships with internal and distribution partners.
Collaborate with sales leadership to drive growth.

Benefits

Full medical benefits, retirement, paid time off and competitive wages.
Company provided vehicle or related vehicle program.
Key Safety and PPE benefits.
Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance