Branch Manager - West Bend

Kohler Credit Union•West Bend, WI

1d•Onsite

About The Position

Kohler Credit Union is seeking a Branch Manager for our West Bend - Meijer Branch. This leadership opportunity is ideal for a motivated manager who enjoys developing high-performing teams, leading branch operations, strengthening performance, and building meaningful relationships within the community. As Branch Manager, you'll lead a talented team, oversee daily operations, and help create an outstanding experience for both employees and members. If you're a proven leader who thrives in a fast-paced environment and enjoys helping people succeed, we'd love to hear from you.

Requirements

4+ years of leadership, management, or supervisory experience in banking, retail, customer service, hospitality, healthcare, operations, or another people-focused environment.
Demonstrated success coaching, developing, and motivating high-performing teams.
Experience leading branch or business operations and achieving sales, service, lending, or operational goals.
Strong communication, relationship-building, coaching, problem-solving, and decision-making skills.
Proven ability to analyze performance metrics, prioritize initiatives, and drive results.
Ability to manage multiple priorities while maintaining a positive, member-focused environment.
A collaborative leader who leads by example and is passionate about helping employees and members succeed.
Applicants must be authorized to work in the United States without current or future sponsorship.

Nice To Haves

Knowledge of consumer lending, credit management, or financial services preferred.

Responsibilities

Lead, coach, and develop a high-performing team while supporting employee growth and career development.
Drive branch performance by establishing goals, monitoring key metrics, and recognizing success.
Coach employees on sales, service, lending, and credit conversations to deepen member relationships and achieve branch goals.
Oversee daily branch operations, ensuring compliance, efficiency, and an exceptional member experience.
Support consumer lending and credit decisions while promoting sound risk management.
Analyze branch performance and implement strategies to improve productivity, member satisfaction, and financial results.
Build relationships within the local community while representing Kohler Credit Union.
Lead by example and foster a culture of accountability, collaboration, and continuous improvement.