Branch Manager

Bosch-HomeComfort•Lower Providence Township, PA

3d•Onsite

About The Position

We're looking for an experienced and dynamic Branch Manager to lead our operations in Audubon, PA, United States. As Branch Manager, you will be the driving force behind the success of our branch, overseeing all operational and sales activities while fostering a positive, inclusive workplace culture. You will be responsible for managing a talented team, optimizing branch performance, enhancing customer relationships, and achieving strategic business objectives. This is an excellent opportunity for a visionary leader who is passionate about operational excellence and team development.

Requirements

3+ years of branch, warehouse, or operations management experience
Proven track record of successfully managing P&L, budgets, and financial performance
Strong proficiency with Windows and Microsoft Office software
Excellent interpersonal and customer relationship management skills
Demonstrated ability to lead, motivate, and develop teams effectively
Strong analytical skills with the ability to interpret data and make informed decisions
Excellent organizational and time management skills
Professional communication skills, both written and verbal
Proven problem-solving abilities and resilience in fast-paced environments
Ability to work collaboratively with regional management and cross-functional teams

Nice To Haves

Experience in wholesale, distribution, or supply chain management
Knowledge of inventory management systems and supply chain optimization
Experience with safety management and compliance programs
Demonstrated success in driving sales growth and revenue improvement
Background in customer service excellence and relationship building
Experience with performance metrics, KPI tracking, and business analytics
Certification in operations management or related field

Responsibilities

Oversee all branch operations, including sales, inventory management, shipping and receiving, and P&L responsibility to ensure efficient and profitable performance
Lead, develop, and mentor branch staff through hiring, training, performance reviews, and constructive feedback to maximize team potential and ensure operational excellence
Manage customer relationships and continuously enhance the customer experience through responsive service and innovative solutions
Establish and maintain a strong safety culture by implementing safety protocols, ensuring PPE compliance, conducting incident investigations, and promoting a "Zero Harm" mindset across all operations
Develop and execute strategic sales initiatives to drive growth in both units and product sales while maintaining competitive pricing and healthy margins
Monitor and control inventory levels to maintain optimal stock accuracy and product availability while minimizing waste and excess inventory
Analyze branch performance metrics, KPIs, and financial data to identify trends, opportunities, and areas for improvement
Collaborate with regional management and cross-functional teams to align branch activities with organizational goals and best practices
Make decisive, data-driven decisions regarding product selection, pricing adjustments, and operational improvements
Foster a collaborative, inclusive, and supportive work environment that encourages innovation and continuous improvement
Ensure compliance with all company policies, procedures, and regulatory requirements