Branch Manager-Chattanooga, TN

Raymond James•Chattanooga, TN

5d•Onsite

About The Position

Oversee the day-to-day operations of a Raymond James & Associates (RJA) retail branch. This role may involve servicing clients within his/her own book of business. The Branch Manager is responsible for attracting, selecting, orienting, training, and retaining Financial Advisors (FAs) and support staff. They continually evaluate the branch structure and strategic plan for future growth to promote efficiency and profitability while maintaining excellent service. Compliance oversight, daily trading supervision, and client complaint resolution are key aspects of the role. The manager develops and implements plans to meet office sales goals, facilitates sales promotion activities, and manages office revenue and expense budgets. They also inform FAs about new products and RJA managed underwritings, participate in community affairs as a firm representative, and perform other assigned duties.

Requirements

Bachelor’s degree (B.A.) from four-year college or university, and a minimum of three (3) years experience in a financial services firm, or an equivalent combination of experience, education, and/or training as approved by Human Resources.
SIE required provided that an exemption or grandfathering cannot be applied.
Series 7 and 9 & 10 (or 8) required.
Series 63 & 65, or 66 as required by state.
Life, Health, and Variable Annuity Insurance Licenses.
NFA Commodities License required if any commodities trading is done at the branch.
General Experience – 10 to 15 years
Manager Experience - 10 to 15 years
Knowledge of company’s working structure, policies, mission, strategies, and compliance guidelines.
Knowledge of economic and accounting principles and practices, the financial markets, banking, and analysis and reporting of financial data.
Knowledge of legal requirements and federal and state regulations related to employment.
Skill in operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
Skill in preparing and delivering clear, effective, and professional presentations.
Skill in identifying the needs of customers through effective questioning and listening techniques.
Ability to continuously learn investment products, industry rules and regulations, and financial planning.
Ability to provide a high level of customer service.
Ability to organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
Ability to use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels.
Ability to articulate reasons behind decisions.
Ability to keep all appropriate parties up-to-date on decisions, changes, and other relevant information.
Ability to establish and maintain effective working relationships with others.
Ability to identify problems, gather facts, and develop solutions.

Responsibilities

Attracts, selects, orients, trains, and retains Financial Advisors (FAs) and support staff.
Continually evaluates branch structure and strategic plan, including future growth as needed, to promote overall efficiency and profitability while maintaining a commitment to excellent service.
Responsible for compliance oversight and ensuring adherence to firm and regulatory policies and procedures.
Supervises daily trading and other office activities.
Documents and resolves client complaints.
Performs reviews of client accounts.
Develops and implements plans to meet office sales goals.
Facilitates sales promotion activities such as seminars and luncheons/dinners.
Develops and monitors office revenue and expense budgets.
Informs FAs about new products and RJA managed underwritings.
Participates in community affairs as a representative of the firm.
May service clients in his/her own book of business.
Performs other duties and responsibilities as assigned.