Branch Manager
About The Position
The Branch Manager is a dynamic, results-oriented leader responsible for the overall performance, growth, and success of a WaFd Bank branch. The role focuses on business development and sales, particularly with small businesses, growing deposits, originating loans, and expanding client relationships through cross-selling services. The Branch Manager leads, coaches, and develops a high-performing team to achieve growth goals, provide outstanding customer service, and maintain regulatory and operational compliance. The role also requires reflecting WaFd Bank’s corporate values, following company ethics standards, communicating professionally and kindly, meeting performance and production goals, and carrying out other responsibilities as assigned.
Requirements
- Bachelor’s degree or equivalent experience in finance, business, or a related field.
- At least 5 years of banking experience.
- At least 2–3 years in a supervisory or managerial role.
- Proven success in small business development, deposit and loan growth, and cross-selling.
- Strong knowledge of banking regulations, compliance, and operational procedures.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, and Teams), keyboarding, and digital banking tools.
- Excellent organizational, analytical, communication, and interpersonal skills.
- Valid driver’s license and ability to be bonded.
Nice To Haves
- Prior sales or client relations experience.
Responsibilities
- Lead the overall performance, growth, and success of the branch.
- Drive business development and sales, particularly with small businesses.
- Grow deposits, originate loans, and expand client relationships through cross-selling.
- Lead, coach, motivate, mentor, and develop staff, including providing feedback.
- Meet performance metrics and production goals.
- Ensure a consistently high level of customer satisfaction through excellent service.
- Adhere to bank policies and procedures designed to comply with federal regulations, including the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
- Reflect WaFd Bank’s corporate values and comply with company ethics standards.
- Communicate professionally and consistently treat others with kindness.
- Perform other responsibilities as assigned.
Benefits
- Paid time off for vacation, sick days, and holidays
- Health insurance
- Stock options
- Bonus programs
- 401(k) plan
- Paid parental leave
- Life and AD&D insurance
- Long-term disability
- Tuition reimbursement
- Employee assistance programs
- Pre-tax health and dependent-care spending plans
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What This Job Offers
Job Type
Full-time
Career Level
Manager
