Branch Manager

Homans Associates • Fall River, MA

31d • Onsite

About The Position

Homans Associates, a subsidiary of Watsco, Inc., is seeking a Branch Manager for its Fall River, MA location. This role is a sales leadership position responsible for the daily operations of the Sales Center. The ideal candidate will demonstrate the ability to thrive in a team-oriented, customer-focused environment, possess strong computer and communication skills, and be driven to grow sales and profitability. This position does not offer relocation assistance.

Requirements

• High School diploma required.
• Ability to work well in a fast-paced retail store environment.
• At least 3-5 years HVAC industry knowledge/experience.
• Strong computer skills, including proficiency with Microsoft applications.
• Heightened focus on providing excellent customer service.
• Proven leadership and coaching abilities.
• Must be sales driven with the ability to lead and motivate sales and operational staff.
• Strong commitment to EH&S rules and procedures.
• Effective communication and interpersonal ability.
• Integrity and a well-developed sense of personal accountability.

Nice To Haves

• College degree preferred.
• Prior Forklift certification preferred.

Responsibilities

• Manage daily store operations and achieve established sales and profitability goals.
• Implement and maintain the highest level of customer service.
• Work with local sales teams to develop strategies for increased store traffic and gather dealer feedback.
• Recruit, hire, train, develop, and discipline direct reports.
• Manage and mentor Counter Sales Associates.
• Maintain inventory accuracy and protect company assets.
• Assign employees to duties such as organizing shelves and displays, and cleaning areas.
• Ensure full compliance with all SOX key controls.
• Oversee Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy, and HVAC Technical Support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED