Branch Manager - Austin, TX
About The Position
As Branch Manager, you'll drive growth, build customer partnerships, develop a talented team, and create a best-in-class customer experience. This role is ideal for a hands-on, entrepreneurial leader who enjoys growing revenue, improving operations, solving customer challenges, and making a meaningful impact on the success of the business. Working alongside a collaborative leadership team, you'll have the opportunity to shape the future of the Austin branch while accelerating your own career growth. In this role, success means building a strong, growing business, developing a highly engaged team, creating lasting customer partnerships, improving operational performance, and helping expand Ajax Rentals’ impact throughout Central Texas and beyond. The Branch Manager will report to the General Manager and this position is part of the Ajax Rentals team located in Austin, Texas. The Branch Manager will travel as business needs require with limited overnights for conferences and/or meeting customers at office locations.
Requirements
- 5+ years of leadership experience in branch management, operations, sales management, rental equipment, industrial services, environmental services, or a related industry.
- Proven track record of growing revenue, improving profitability, and developing customer relationships.
- Strong business acumen with experience managing budgets, KPIs, and operational performance.
- Demonstrated success leading, coaching, and developing high-performing teams.
- Proven excellent communication, negotiation, and customer relationship management skills.
- Ability to balance commercial growth with operational excellence while driving continuous improvement.
- Experience in industrial, environmental, rental, construction, water, instrumentation, or related customer-facing industries, with proficiency using CRM, ERP, and business reporting tools.
Responsibilities
- Grow the business by winning new customers and strengthening existing relationships.
- Help customers solve challenges across environmental, industrial, utility, and construction markets.
- Be the face in your region through customer engagement and industry networking.
- Lead day-to-day branch operations to deliver a seamless customer experience with value-added solutions, championing a customer-first culture
- Drive branch performance by improving revenue, profitability, and equipment utilization, monitoring operational metrics
- Hire, coach, and develop a team that delivers outstanding results
- Foster a culture built on teamwork, integrity, continuous improvement, safety, and customer service, encouraging associate development
- Ensure rental equipment is inspected, maintained, calibrated, and delivered according to company standards, maintaining a clean, organized, safety-focused operation
- Partner with leadership to shape strategy, execute priorities, and support sustainable long-term growth.
Benefits
- Health, dental, vision, and 401(k) matching starting Day 1!
- Career advancement opportunities
- A collaborative, entrepreneurial culture focused on growth and innovation
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
