Branch Manager I

Tri Counties Bank•Durham, CA

8h•$60,000 - $72,000

About The Position

The Branch Manager directs and coordinates branch activities, personally or through branch staff, to achieve branch goals, including identifying financial solutions, delivering customer service, and maintaining proper credit quality and risk management. The role maintains a customer-driven financial solutions and service environment. The manager leads daily branch operations, sales and business development, customer relationships, lending within assigned authority, compliance, budgeting, and staff training and development. In-store branch managers also maintain professional relationships with store management and follow PA and aisle visitation schedules.

Requirements

High school diploma or GED.
Appropriate management experience.
Ability to lead and direct others.
Proven successful sales experience.
Excellent verbal and written communication skills.
Knowledge of consumer and commercial lending.
Ability to be registered as a mortgage loan originator (MLO) in the Nationwide Mortgage License System and Registry (NMLS).
Ability to use personal computers and Windows-driven programs.
Maintain a current understanding of bank policies and procedures and comply with applicable federal and state laws and regulations, including Bank Secrecy Act requirements (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, and Financial Elder Abuse Reporting.

Nice To Haves

Undergraduate degree.
Outbound business calling experience.
Experience in a personal banker role.

Responsibilities

Conduct daily team huddles at the beginning and end of each day.
Plan, control, and direct branch activities to achieve goals, including profiling, tele-consulting, and business calling.
Provide prompt, efficient, and friendly customer service.
Ensure the branch follows operating and compliance guidelines, including the Operational Loss Policy.
Ensure the branch successfully passes annual reviews and audits.
Monitor loan, deposit, business-partner referral, and fee-income production.
Develop and implement branch-specific marketing plans.
Profile existing customers to maintain and expand banking relationships; profile prospective customers to develop new business and maintain a database of active prospects.
Partner with the Business Banking Officer on a local-area business development program.
Partner with the CRA/Fair Lending Officer on business opportunities involving community development and CRA lending.
Work with Human Resources to determine recruitment sources.
Administer HR policies and procedures and train and develop staff for their assigned positions.
Make consumer and small business loans within lending authority and approve credits and overdrafts within overdraft authority.
Operate within assigned annual budget guidelines and expense controls.
For in-store branches, maintain a professional working relationship with store management and adhere to PA and aisle visitation schedules.
Represent the bank in community and civic affairs.
Conduct branch sales meetings.
Appoint an officer or senior staff member to assume branch responsibilities when both the Branch Manager and Assistant Branch Manager are absent.
Ensure compliance with audit and regulatory procedures and applicable compliance guidelines.
Maintain current understanding of and comply with banking regulations, including the Bank Secrecy Act, USA Patriot Act, suspicious activity reporting, Reg B/Fair Lending, Reg Z/Truth in Lending, Reg DD/Truth in Savings, the Expedited Funds Availability Act, Gramm-Leach-Bliley Act, Community Reinvestment Act, and SAFE Act.
Maintain broad knowledge of banking regulations related to deposit and consumer lending products.
Ensure branch FTE is allocated appropriately according to customer visitation patterns.
Perform other work-related duties as assigned.