Branch Manager - Tier 2 or 3, Schroon Lake

Arrow Bank NA • Schroon, NY

9d • $65,000 - $70,000 • Hybrid

About The Position

The Branch Manager Tier 2 or 3 is responsible for overseeing day-to-day operations of one or more branches, providing quality customer service, connecting with business partners to offer a full spectrum of products and services, and leading the branch team to meet/exceed established goals for account opening, loans, and other business development.

Requirements

• Bachelor’s Degree or equivalent experience required
• 6 years of experience in banking, financial services, or retail sales required
• Demonstrated management, supervisory and interpersonal skills
• Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers and management, and community influencers
• Proficient with Microsoft Office Suite: Word, Excel, and Outlook
• Strong math and analytical skills; attention to detail; ability to prioritize work and meet deadlines a must

Nice To Haves

• 2 years of supervisory experience preferred
• Ability to achieve NMLS certification and Signature Guarantee certification
• Travel to various branches as needed
• Work rotating Saturday schedule

Responsibilities

• Develop new business and strengthen existing relationships through researched business development calls, networking, and response to referrals; actively seek cross-sell opportunities
• Lead team through day-to-day operations; responsible for scheduling for one or more branches and assigned traveling staff; training; ensure employee and branch compliance with established policies and procedures
• Manage, coach and counsel staff to meet branch goals and achieve performance standards; encourage employee continuous improvement for career development
• Analyze and compare department and individual staff performance to expectations and goals; make necessary adjustments to meet goals
• Achieve established lending goals as determined by Corporate Banking Manager based on department and company-wide budget goals.
• Oversee and adhere to requirements pertaining to branch security, fraud prevention, Bank Secrecy Act, and other government regulations
• Prepare and review documentation and reports for management in a timely manner. Make presentations to customers, potential customers, and community as appropriate.
• Participate in department and Company meetings as appropriate; regularly interact with Regional Board Members
• Participate actively in community service as designated by Company community service requirements

Benefits

• Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
• Medical, Dental, and Vision Insurance and Flexible Spending Plan
• Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
• Education and Tuition Reimbursement
• Employee Assistance Program for our employees and their immediate family members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level