Branch Manager

IBC•Tulsa, OK

18h•Onsite

About The Position

IBC Bank's success is driven by an aggressive and innovative approach, embodied by its "We Do More" philosophy, which emphasizes dedication to employee, customer, and community growth. The bank seeks talented, creative, and dedicated individuals to contribute to its success, valuing leadership, community engagement, and relationship building to foster a culture of excellence. This full-time, in-office position within the Branch Management department focuses on delivering the "IBC Experience" with a "we do more" attitude to meet customer needs, drive branch growth, and ensure complete customer satisfaction.

Requirements

Effective English verbal and written communication skills
Computer literate and have working knowledge of Microsoft Office
Service oriented; actively looking for ways to help others
Solution Oriented with self-starter motivation
Time Management and Organizational Skills
Critical thinking ability to make decisions and act with urgency
Ability to meet performance standards and deadlines
Learning Strategies
Basic math skills
Speaking
Social Perceptiveness
Able to work weekend schedule
Able to concentrate and focus on detail
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Bringing others together and trying to reconcile differences.
Adapt quickly to changes not only themselves but also be able to provide guidance to the staff
Able to coach, counsel, motivate employees towards performance goals and create team environment
Create an ethical, non- discriminatory and safe work environment; establish effective communication lines/ methods; identify and solve employee problems; be able to manage conflict.

Nice To Haves

Some college, preferred
Customer service working experience preferred

Responsibilities

Maintain branch sales performance expectations
Assist in employee development through role plays and observation - implement IBC Mission
Establish and meet individual goals
Provide customer service
Organize blitzing, presentations and call campaigns
Maintain customer portfolio
Provide branch numbers at manager meetings
Facilitate branch meeting and/or huddles
Assist with teller supervisor duties - overrides (teller and sales overrides, ending day, card wizard
Establish community involvement
Understand and meet compliance expectations (exceptions, branch checklists)
Assist in hiring and termination process
Assist with trainings
Maintain and supervise time and attendance
Other duties as assigned