Branch Manager HomeCare
About The Position
All Ways Caring HomeCare is seeking a Branch Manager to lead and transform the success of our branch through strategic leadership and dynamic management. The Branch Manager will manage all aspects of branch sales and service delivery to meet and exceed financial targets, including sales, fees, gross profit, and contribution. This role involves building and maintaining relationships with key clients and business leaders in the community, as well as local, regional, and Corporate management, while maintaining a strong focus on continuous improvement and customer satisfaction. The Branch Manager will proactively navigate evolving business landscapes, swiftly adapting strategies to optimize profitability and drive operational efficiency. Additionally, the Branch Manager is responsible for selecting, training, and developing branch staff, monitoring performance to achieve business results by leading the branch staff in business development, service delivery, client satisfaction, and retention. This includes management of all aspects of recruitment and selection processes, and overseeing Human Resources functions such as interviewing, hiring, employee orientation, performance evaluation, payroll processing, and employee relations.
Requirements
- 1+ years supervisory experience required
- Experience managing systems, processes, and people
- Ability to work flexible and after hours as needed
- Strong leadership and interpersonal skills
- Excellent verbal and written communication abilities
- Problem solver with the ability to handle client and employee issues effectively
- Relationship-builder with a desire to grow business connections
Nice To Haves
- 1+ years sales or marketing experience in healthcare or related setting preferred
- BS Degree preferred or equivalent experience
Responsibilities
- Oversee all branch operations to achieve financial goals and ensure profitability
- Build and maintain relationships with clients, partners, and management
- Lead recruitment, training, and performance management of branch staff
- Manage HR functions including hiring, orientation, and employee relations
- Monitor quality systems and manage risks related to compensation and expenses
- Analyze financial reports and implement strategies to improve branch performance
- Drive sales and marketing efforts, including lead generation, client proposals, and closing deals
- Ensure excellent client service and maintain strong referral relationships
- Develop and execute the branch’s annual business plan
Benefits
- Quality, compassionate, and individualized care and support
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
