Branch Manager

Senior Helpers - Corona•Corona, CA

32d

About The Position

Great companies need great leaders. Joining Senior Helpers of Inland Empire will let you use your entrepreneurial spirit, and operations, business, and sales development experience to inspire your team to deliver excellent care to our clients and their families. If you are looking for a workplace where you’re appreciated and valued, and want to make a difference in your community, we want you to apply to our Branch Manager position. Our Branch Manager will be responsible for the revenue growth, planning, directing, overseeing and control of the day-to-day operations. Why Join Us? Great Place to Work® Certified Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging. Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony.

Requirements

Bachelor’s degree preferred (or equivalent combination of 4+ years of relevant work experience)
Minimum of three years of experience of operations in home care, home health, or healthcare strongly preferred.
Possess exceptional organizational and rapport building skills, be an active listener, attentive to detail and can prioritize in a changing environment.
Possess excellent communication and follow-up skills with prospects, referral sources, and key influence center personnel.
Possess a driven and independent spirit motivated by achieving results.
Ability to develop partnerships by soliciting the commitment and buy-in of others.
Have exposure to digital marketing.
Proactive with foreseeing potential issues and providing appropriate resolution.
Ability to work independently and have a positive influence on team.
Proven ability to lead, motivate, and encourage collaboration within a diverse team that results in achievement of goals.

Responsibilities

Manage the day-to-day operations, provide daily support and leadership to care and office teams.
Develop and implement specific strategies that will ensure high-quality client care and effective utilization of resources, for growth and financial viability.
Determine lead sources and establish and maintain partnerships with influence centers (hospitals, senior living communities including independent, assisted, memory care, and skilled nursing, rehabilitation, respite care, hospice, home health, physician practices, VA, and other related healthcare providers)
Develop and manage new lead sources through face-to-face meetings, networking, and digital strategies; manage digital marketing functions.
Develop and maintain weekly activity reports and track KPIs.
Establish a communication process for new clients that includes caregiver introductions, first day service calls, and a visit within the first 90 days.
Collaborate with owner with coaching and training of internal staff members; ensure staff communications are accurate and thorough.
Adhere to federal, state, and local laws and regulations.
Complete other duties as assigned.