Branch Manager

Terminix • Columbus, OH

1d • $93,000 - $135,000

About The Position

The Branch Manager provides overall guidance for the district and serves as a key contact for implementing change. The role offers a realistic perspective on factors affecting customer service and coworker development, and requires motivational, progressive leadership that follows district policies and company expectations. The Branch Manager develops the management team to achieve branch growth, productivity, and profitability while delivering strong customer experiences. The role also supports and audits operations, sales, and office leadership.

Requirements

• Bachelor’s degree or an equivalent combination of experience, education, and training.
• At least five to seven years as a Branch Manager or in an equivalent-level position.
• Strong attention to detail, with a background in management, sales, training, relationship development, and/or excellent customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Available to travel and participate in a rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations.
• Must pass a pre-employment background screen.
• Valid driver’s license and clean driving record.

Nice To Haves

• Successful background managing in the pest control industry.

Responsibilities

• Develop the management team to achieve branch growth, productivity, and profitability goals and deliver legendary customer experiences.
• Interview job applicants, select top candidates, and monitor staffing needs.
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth branch operations.
• Drive company programs and initiatives by motivating and supporting the management team to develop and implement action plans that meet operational and organizational objectives.
• Review district environments and key business indicators to identify problems, concerns, and opportunities for improvement, and coach the operations and service management team to take action and achieve operational goals.
• Support and audit operations, sales, and office leadership positions.
• Travel and participate in a rotating on-call schedule for off-hours and weekends.

Benefits

• Health benefits, including medical, dental, vision, disability, and life insurance, with enrollment available immediately upon hire and coverage starting on day one for full-time colleagues.
• 401(k) retirement plan with company-matching contributions.
• Tuition reimbursement for full-time colleagues.
• Training and development programs.
• Multiple avenues for career growth and promotion from within.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Performance incentives may be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager