Branch Manager

Security Equipment Supply Inc•Earth City, MO

3d•$75,000 - $100,000•Hybrid

About The Position

The primary function of this position is to manage all areas of branch operations. This includes all aspects of daily operations involving sales and logistics staff while helping to implement policies, procedures and best practices to achieve the overall goals for the branch and Company.

Requirements

Oral and written comprehension and expression
Problem solving ability
Ability to work autonomously and collaboratively
Training and mentoring skills
Basic knowledge of Microsoft Suite of products
High school diploma or equivalent
5 to 7 years of relevant sales experience

Nice To Haves

1 to 3 years of management experience preferred
Experience in low voltage industries specifically in fire and life safety, video surveillance, access control, and voice communication

Responsibilities

Maintain or exceed SES standards for customer service.
Possess working knowledge of all branch operational and sales responsibilities including counter and telephone sales, shipping, receiving, repairs/CRS, RM module, and inventory control.
Work with the Sales Manager in developing vendor & representative relations, setting up customer and employee trainings and counter days.
Strategize with the Sales Manager and Marketing Department for a go-to-market approach.
Promote an environment of growth for SES and for customers, including prospecting new customers and supporting business growth.
Responsible for the reduction of slow moving, discontinued, and dead stock to maintain inventory health, focusing on meeting key performance metrics like Inventory Turns, D&E Ranked Product in the Branch, and Surplus Stock.
Achieve branch sales goals as set by the Sales Manager and personal sales goals to lead and set an example for Salespeople, including planning sessions, mentoring, and setting goals for the sales team.
Review Customer performance metrics and plan how to recapture lost business and support growing customers.
Remain cognizant of gross profit goals and items that impact them, including freight billed to customer vs cost, selling price compared to cost of goods sold, and restocking fees.
Work in conjunction with the corporate office in recruiting, hiring, on-boarding, training, and development of Branch Personnel, supporting company initiatives that invest in people.
Empower, train, and mentor the Assistant Branch Manager, where applicable, in branch management responsibilities.
Promote the growth of the branch through empowering individual and team performance, and utilizing effective delegation.
Consult with Sales Manager or Operations Manager and Human Resources on handling employee evaluations, grievances, or other issues.
Ensure steps are taken to maintain an accurate inventory, including overall organization of the warehouse and showroom, conducting cycle counts, adjustments, and preparation for physical inventory.
Oversee daily stocking/merchandising of the showroom and its overall appearance, ensuring demonstration units are current and in good working order.
Ensure all administrative tasks are completed in a timely manner, including reporting branch activities and operations to Corporate offices.
Maintain regular, open communications with the Sales Manager and Corporate Office.
Ensure all company policies and procedures are followed at all times and report any violations.
Maintain a safe, secure, and clean working environment.