BRANCH MANAGER TRAINEE - E. WALNUT ST.

STAR Financial Bank•Kokomo, IN

11d•Onsite

About The Position

STAR Financial Bank is an Indiana-based community bank with over 80 years of experience, known for its quality service, personalized banking solutions, and innovative technology. The bank is committed to community involvement through giving and employee volunteerism, partnering with organizations that improve communities. STAR Financial Bank fosters a culture based on core values including Honesty & Integrity, Accountability, Respect for All, Do What’s Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success, and Remaining Independent. The bank is an equal opportunity employer committed to diversity and inclusivity, ensuring fair treatment for all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, disability, genetic information, marital status, or veteran status. This position operates under a workplace model that does not allow for remote work.

Requirements

Must be able to obtain necessary management skills to manage a branch office and staff.
Must be able to provide guidance and training to staff related to job expectations, problems, exceptions and adjustments.
Must be able to ensure that all employees are adequately trained and cross-trained in appropriate functions.
Must be able to generate new business to assist in meeting or exceeding sales, growth and profitability goals.
Must be able to generate, complete, and close consumer loans.
Must be able to promote and support Customer Solutions and other delivery channels.
Must be able to serve as back up for Personal Banker I/II duties and/or phone customer sales inquires.
Must be able to ensure that branch staff effectively matches customer’s needs by referring and selling the appropriate products, services, and lending options.
Must be able to serve as liaison to the Service Center and Branch Administration department.
Must be able to confer with appropriate departments to resolve issues.
Must be able to maintain activities in civic and/or social organizations.

Responsibilities

Responsible for all daily operational functions of a branch location such as staff, security, audits, compliance, facilities maintenance and operational policies and procedures in the absence of the assigned branch manager.
Ensures that operating procedures are followed.
Maintains and updates knowledge relating to changes in Bank products, services and procedures while obtaining necessary management skills to manage a branch office and staff.
Provides guidance and training to staff related to job expectations, problems, exceptions and adjustments while functioning as manager.
Ensures that all employees are adequately trained and cross-trained in appropriate functions while functioning as manager.
Responsible for appearance and operation of the physical branch location during assignment at an office.
May participate in the hiring, and if necessary disciplinary action and dismissal, setting and monitoring annual and quarterly goals, coaching, career development, completing timely performance appraisals.
Performs branch reviews, surprise cash counts, and safe deposit box audits as assigned by Branch Administration.
Participates in the for inside sales coaching for a full service bank branch.
Generates new business to assist in meeting or exceeding sales, growth and profitability goals.
Assists with branch scheduling utilizing the designated staffing model to reduce inefficiencies and to meet the customer needs.
Generates, completes, and closes consumer loans.
Responsible for promoting and supporting Customer Solutions and other delivery channels.
Serves as back up for Personal Banker I/II duties and/or phone customer sales inquires.
Ensures that branch staff effectively matches customer’s needs by referring and selling the appropriate products, services, and lending options that will benefit the customer and enhance their banking relationship while assigned to a branch.
Responsible for the orientation/mentoring of new team members.
Serves as liaison to the Service Center and Branch Administration department.
Confers with appropriate departments to resolve issues.
Maintain activities in civic and/or social organizations.