Branch Manager- Roofing

Quick Roofing LLC • Lubbock, TX

1d • Onsite

About The Position

The Branch Manager will provide strategic and operational leadership for branch functions, including sales execution, production performance, staffing, overseeing customer satisfaction, financial management, and market growth. This role requires a hands-on leader with roofing or construction experience who can balance people management, operational execution, and business growth. Qualified candidates should have a strong background in sales leadership and operational oversight, preferably in the industry of construction or roofing experience. The ideal candidate is a self-started person with a proven track record of driving business, growing branches, recruiting, developing people, and able to hold sales teams accountable.

Requirements

• 5+ years of progressive leadership experience in roofing, construction, home services, or a related field
• Prior experience as a Branch Manager, Operations Manager, General Manager, or senior field leader preferred
• Strong command of roofing operations, sales processes, production workflows, and customer lifecycle management
• Demonstrated ability to lead, motivate, and hold high-performing teams accountable for results
• Experience managing budgets, KPIs, P&L performance, and operational reporting
• Strong communication, problem-solving, decision-making, and stakeholder management skills
• Ability to thrive in a fast-paced, high-volume environment with shifting priorities and measurable performance expectations
• Valid driver’s license and ability to travel locally as needed, subject to applicable law and business requirements

Responsibilities

• Provide full operational leadership for the branch, ensuring disciplined execution across sales, production, service, and administrative functions
• Recruit, lead, coach, and develop sales representatives, project managers, and office personnel to achieve performance objectives
• Drive revenue growth by strengthening pipeline discipline, improving close rates, and aligning the team around market-specific sales strategies
• Oversee production planning, scheduling, quality assurance, crew coordination, and project delivery timelines
• Manage branch financial performance, including P&L accountability, budgets, labor costs, production costs, and profitability targets
• Ensure projects are completed on time, within budget, and in alignment with company workmanship and quality standards
• Resolve escalated customer, warranty, and operational issues with professionalism
• Monitor, analyze, and report key performance indicators, sales metrics, operational performance, and branch productivity
• Championing a culture of safety, ensuring compliance, accountability, and operational consistency across all branch activities
• Build and productive relationships with vendors, crews, community partners, and internal stakeholders
• Lead branch sales performance through structured coaching, performance management, training, and strategic execution
• Evaluate pipeline health, conversion rates, sales activity, and revenue trends to identify opportunities for improvement
• Partner with sales leadership to execute market-specific growth initiatives and strengthen local market penetration
• Direct job scheduling, production timelines, resource allocation, and quality control processes
• Ensure every project is delivered on schedule, within budget, and consistent with company workmanship standards
• Collaborate closely with project managers, crews, and vendors to remove obstacles and resolve issues efficiently
• Own branch budgets, labor planning, cost controls, and profitability outcomes
• Review P&L results, production costs, revenue performance, and operational trends to support informed decision-making
• Ensure accurate reporting, timely submission of operational metrics, and clear visibility into branch performance
• Deliver a best-in-class customer experience from initial engagement through project completion
• Address escalated customer concerns with professionalism, ownership, and a solutions-oriented approach
• Protect, strengthen, and advance the company’s reputation within the local market
• Ensure adherence to company policies, safety standards, permitting requirements, and applicable local regulations
• Promote safe jobsite practices, proactive risk management, and accountability at every level of the operation

Benefits

• Competitive base salary with performance-based bonus opportunity
• 401(k) with company match
• Health, dental, and vision insurance
• Career advancement opportunities within a growing, multi-location organization
• Strong support from corporate leadership, operations, and cross-functional teams

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed