Branch Manager III - Fairbanks 10th Ave.

CU1 Careers•Fairbanks, AK

11d•Onsite

About The Position

We're seeking a Branch Manager who will play a key role in driving branch success by leading a high-performing team, delivering exceptional member experiences, and fostering growth within the Fairbanks community. The ideal candidate is an energetic leader who is passionate about developing others, building long lasting relationships, and achieving results. The Branch Manager will oversee branch operations, coach and develop employees, ensure compliance with policies and procedures, and take ownership of the member experience. They will also manage all phases of loan origination through processing, while serving as a trusted guide for our members and employees. This position is located at our MAC Division Fairbanks Branch on 10th Ave.

Requirements

Must be high school graduate or equivalent, with some college-level course work in related areas desirable.
Minimum of two years supervisory experience and/or two years of experience working in a financial institution is required.
Must possess a thorough understanding of regulatory requirements associated with negotiating financial instruments.
Must be able to handle member and employee matters in a professional, tactful and confidential manner.
Must have the ability to effectively supervise, motivate and lead branch team to consistently attain sales and service goals and to comply with various organizational and regulatory requirements.
Must have sound judgment, excellent communication skills with members, credit union employees, executive management and the public.
Must be able to negotiate, solve problems and make effective decisions.
Must project a positive sales mindset and proactively evaluate and present credit union products and services that best meet a person’s financial needs.
Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).
To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.
Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment.

Nice To Haves

Experience in evaluating consumer loan requests is preferred.

Responsibilities

Strategically implements credit union goals and objectives consistent with Credit Union 1’s mission and core values. Responsible for maintaining quality service and controlling costs.
Conducts ongoing training, coaching, and observations to enhance team performance. Demonstrates effective use of this process with all member interactions.
Analyzes and assesses branch operations, security, growth and services. Informs the Director of Branch Operations of any findings in order that timely and informed action may be taken.
Oversees scheduling, training, and performance evaluations to build a motivated, high-performing team capable of meeting short and long term credit union goals and objectives.
Promotes growth of the branch, its loans and deposits, and achieves the elements of the branch plans.
Manages the maintenance, security and safety of the branch. Opens and closes the branch as needed. Follows operational procedures for opening and closing the branch.
Assumes responsibility for all aspects of branch functions as needed.
Prepares and processes all documents and proceeds for approved loans, maintaining all loan documents through closing in an orderly, accurate manner.
Promotes growth of branch employee skills by observing, coaching and providing feedback on their interactions and techniques with branch staff in service, culture, loans and other job duties.
Responsible for appearance of branch to include teller line, lobby, parking lot and general cleanliness. Ensures correct brochures and other marketing material is displayed timely. Ensures monthly and quarterly branch checklists are completed.
Projects a positive attitude with members and employees consistent with Credit Union 1’s mission and core values in order to maintain and contribute to a high level of member service.
Adheres to the credit union’s dress code policy and enforces this policy throughout the branch.
Community service is required for all management staff. While some may occur during work hours with the permission of the Director of Branch Operations, some may also occur outside of normal working hours. Community service is defined as serving on a non-profit board of directors, volunteer participation in fundraisers for social services and participation in other social services events. In addition, attendance at management mandated events will be required.
Responsible for department’s participation in every aspect of the Record Retention program. This includes the creation, identification, use, storage and destruction in accordance with the policy.
Meets the current standards as established for the department or branch in the completion of all assigned duties.
Performs other duties as assigned.