Branch Manager II

Members 1st Federal Credit Union•Lower Paxton Township, PA

12d•Onsite

About The Position

The Branch Manager II is responsible for overall achievement and delivery of the branch objectives of the credit union with an emphasis on exceptional experience for both members and associates. The role will direct branch growth of deposits, loans, and service ratio by creating partnerships within Members 1st and the communities it serves through outside business and relationship development. The Branch Manager II will select qualified candidates and create development plans to assist in driving branch growth and service. The role will also engage in the community to understand the unique qualities of the market in order to build strategic partnerships and relationships. Finally, the role will demonstrate and foster a consultative sales culture with members and staff by influencing, educating, and connecting branch associates, partners, and members to technology and self-service options. This position may provide coverage, as needed for other departments and/or functions that are within the scope of this position.

Requirements

Excellent communication and interpersonal skills
Attention to detail and accuracy
Thorough knowledge of credit union products, services, policies and procedures
Strong ability to successfully recognize and offer sales opportunities
Measured experience in sales activities and sales results
Advanced experience in developing and implementing sales-related tactical plans and executing on sales efforts, behaviors and results
Strong ability to coach and advance individuals
Advanced analytical and problem-solving skills
Advanced organization and time management skills
Familiarity with PCs and applicable software
Effective knowledge
Accountability and self-management
Teamwork and leadership
Communication
Innovation and problem-solving
Ability to communicate effectively in English, both orally and in writing
Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
Ability to sit for extended time periods
Sufficient manual skill for operation of PC keyboard and other standard office equipment
Ability to travel, including occasional overnight travel
Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects
3-5 years of related experience
3-5 years of leadership/management experience
General and business knowledge equivalent to a bachelor's degree

Responsibilities

Overall achievement and delivery of branch objectives with an emphasis on exceptional experience for both members and associates.
Direct branch growth of deposits, loans, and service ratio by creating partnerships within Members 1st and the communities it serves through outside business and relationship development.
Select qualified candidates and create development plans to assist in driving branch growth and service.
Engage in the community to understand the unique qualities of the market in order to build strategic partnerships and relationships.
Demonstrate and foster a consultative sales culture with members and staff by influencing, educating, and connecting branch associates, partners, and members to technology and self-service options.
Provide coverage, as needed for other departments and/or functions that are within the scope of this position.