Branch Manager I

THE DIME BANKThroop, PA
$69,374 - $114,467Onsite

About The Position

Responsible for managing the Branch Office to meet the financial services needs of customers in the assigned community market area. This includes implementing strategies to achieve office goals as part of the Bank’s overall strategic plan, ensuring compliance with operating policies, procedures, and regulatory requirements, and directly supervising assigned personnel. The role involves communicating with management and staff, providing periodic reports, and actively participating in community organizations.

Requirements

  • B.S. or B.A. degree in related field preferred; specialized banking education and training.
  • Clearly communicates in English.
  • Proficient reading, writing, grammar, and mathematics skills.
  • Proficient interpersonal relations, communicative, and sales skills.
  • Demonstrated management and supervisory skills sufficient to manage a staff of more (usually) than seven (7) employees.
  • Thorough knowledge of the features and benefits of all bank products and services.
  • Working knowledge of bank operating policies and procedures.
  • Visual and auditory skills.
  • Valid driver's license, as well as proof of auto insurance.
  • A minimum of three (3) years' related experience normally required.

Responsibilities

  • Manages the Branch Office to meet customer financial services needs.
  • Works with management to establish growth, sales, and profit objectives for the branch.
  • Ensures the branch office is properly staffed and staff is trained to meet customer service and sales objectives.
  • Ensures all office operations are performed in accordance with established Bank policies and procedures.
  • Maintains current knowledge of federal and state regulations pertinent to branch office operations.
  • Monitors overdrawn checking accounts and delinquencies.
  • Communicates with other Bank departments to assist in answering questions and resolving issues.
  • Conducts regularly scheduled huddles and one-on-one staff meetings.
  • Serves as an active member of the office customer service team and is held accountable for sales performance.
  • Interacts with senior management and other Bank officers to expand customer relationships and develop new contacts.
  • Maintains a working knowledge of the Bank’s lending and credit policies and answers customer questions.
  • Takes consumer loan applications.
  • Partners with the Bank’s Business Relationship Officer to make sales calls on present and prospective customers.
  • Performs platform duties as needed.
  • Implements strategies to achieve goals assigned to the office as established in the Bank’s overall strategic plan.
  • Assists in the development of the annual budget for the office and adheres to budget parameters.
  • Abides by current laws and organizational policies and procedures designed to promote an environment free of harassment and illegal discriminatory behavior.
  • Cooperates with, participates in, and supports adherence to internal policies, procedures, and practices for risk management, safety, and soundness, and regulatory compliance.
  • Directly supervises assigned personnel, including assisting in selection, providing orientation and training, reviewing performance, organizing and scheduling work, approving time records, keeping personnel informed of policies, and administering personnel policies.
  • Communicates with the Retail Banking Manager, other office managers, and appropriate staff personnel to integrate goals and activities.
  • Attends required meetings as assigned.
  • Provides periodic reports to the Retail Banking Manager and other groups as required.
  • Actively participates in community organizations and activities.
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