Branch Manager I

Vibe Credit Union • Waterford, MI

36d • Onsite

About The Position

At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values – be inclusive, educate, embrace change, and seek opportunities – we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Your Role: Branch Manager I As a Branch Manager I, you will lead a collaborative, high‑performing team in delivering the Vibe Experience at your branch location. You’ll oversee day‑to‑day operations, ensure compliance with regulatory standards, and foster a positive, inclusive environment that prioritizes member satisfaction and teamwork. You will also serve as a community ambassador—building local partnerships, driving sales performance, and promoting Vibe’s mission throughout the community.

Requirements

• High school diploma or equivalent; advanced education is a plus.
• Minimum of 3 years of experience in a supervisory or leadership role within a financial institution.
• Previous experience in sales, community outreach, and achieving business objectives.
• Demonstrated success in leading and developing a team, creating a culture of high performance, and supporting career growth and development.
• Strong leadership and coaching abilities
• Excellent communication and interpersonal skills
• Operational and compliance awareness
• Ability to build community partnerships
• Business acumen and analytical skills
• Collaborative, initiative-driven, community-minded, and passionate about leading a team in a member-centric environment.

Responsibilities

• Lead the Branch Team: Foster a collaborative, values‑driven culture where employees feel supported, informed, and motivated to deliver exceptional service.
• Strengthen Community Presence: Establish and maintain strong partnerships with local schools, organizations, and businesses to enhance visibility and drive new member growth.
• Drive Branch Performance: Monitor key metrics, coach team members toward achieving goals, and implement strategies to improve sales, service, and operational results.
• Oversee Daily Operations: Ensure smooth, secure, and compliant branch operations, including adherence to NCUA and regulatory requirements.
• Champion the Member Experience: Engage with members to understand their needs, provide meaningful financial solutions, and strengthen long‑term relationships.
• Support Community Outreach: Recommend and support initiatives that align with Vibe’s mission, enhancing community engagement and business development.
• Model Vibe’s Core Values: Promote a culture of inclusion, continuous learning, and adaptability.

Benefits

• A supportive leadership team committed to your growth and development.
• Opportunities to advance into Branch Manager II, Regional roles, or other leadership pathways.
• A people-first culture that celebrates success, innovation, and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED