Branch Manager I

ChoiceOne Bank•Stockbridge Township, MI

3d•Onsite

About The Position

ChoiceOne Bank is hiring a Branch Manager in Stockbridge, Michigan. The person in this position will manage both our Stockbridge and Munith branch locations. This is a great opportunity to grow your career in banking while focusing on business development and selling bank services while proactively managing the branch, coaching, and supervising Branch staff, and completing performance reviews. Works with Commercial Lending and Business Development team to serve complex customer relationships. Will have lending authority to make decisions on commercial and retail loan applications. Implements and carries out bank policy with respect to the overall operations of the branch. As a community-focused bank with over 125 years of history and 56 locations across Michigan, we provide the stability of an established company with the support of a local team. At ChoiceOne Bank, you’ll enjoy career growth opportunities, professional development, and competitive benefits while making a difference in the communities we serve. If you’re looking for a banking career in Stockbridge and Munith, MI — we’d love to meet you!

Requirements

Bachelor's Degree in business-related major preferred or equivalent of three (3) years successful sales experience preferably in financial services
Minimum of three (3) to five (5) years in banking or equivalent education
Previous experience as Branch Manager, In-Store Branch Manager or Assistant Branch Manager. Experienced Managers and emerging leaders will both be considered.
NMLS

Nice To Haves

Bilingual is a plus

Responsibilities

Create a friendly and welcoming environment for customers and staff.
Manage a portfolio of high value retail and business customers.
Lead the team in referring customers to other areas of the bank.
Motivate your team to provide superior customer service and to resolve customer issues.
Proactively drive sales through community outreach, outside calling, and referrals from customers and other partners.
Leverage the Bank’s tools and technology to drives sales and service.
Educate your team on all products, services, technology and policies.
Maintain an active role in the community and develop key business and community relationships.
Manage the overall operations of the branch and ensure adherence to all Bank Policies.
Back-up tellers and bankers as needed.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable.
May have direct or indirect reporting responsibility for multiple staff. Carries out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; handing complaints and resolving problems.