Branch Manager/Escrow Officer

Stewart Title•Porterville, CA

2d•$75,458 - $119,097

About The Position

Directly engages in field operations outside of core Escrow and Title Operations; also, includes various leadership roles that support the overall strategy and execution of field-based operations. Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction.

Requirements

Bachelor’s degree in relevant field preferred
Typically requires 8+ years of related work experience

Responsibilities

Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction
Seen as the individual in charge and serves as the go-to person for a variety of issues needing escalation
Supervises the day-to-day activities of employees responsible for operational tasks
Aligns branch goals with business unit goals by monitoring branch metrics and providing recommendations to leadership for change based on branch results
Manages individual contributors and/or supervisors
Accountable for the performance and results of a team within area of specialty
Assesses departmental priorities to address resource and operational challenges
Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders
Applies understanding of the business and how own area integrates with others to achieve departmental objectives
Reviews the team’s ability to achieve service, quality and timeliness of objectives
Identifies and solves technical and operational problems; understands broader impact across the department
Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives
Performs all other duties as assigned by management